What are the responsibilities and job description for the Medical Receptionist Business Office Back Up position at Obstetrics and Gynecology of North Texas?
Overview
The Business Office back up role is a position that has the primary responsibility to perform certain designated tasks routinely and other duties in back up to various business office positions.
Duties
- Greet patients warmly and assist them with check-in and check-out processes.
- Manage front desk operations, including answering phones, scheduling appointments, and handling patient inquiries.
- Maintain accurate health information management by updating patient records and ensuring confidentiality.
- Assist in managing patient flow to ensure timely service delivery.
- Following up on insurance claims and patient responsibilities including but not limited to working claims maintenance module of PMS to keep A/R current.
Skills
- Strong clerical skills with attention to detail and accuracy in data entry.
- Proficient in health information management practices.
- Experience working at the front desk in a medical setting is preferred.
- Familiarity with medical terminology to facilitate effective communication with patients and healthcare providers.
- Knowledge of insurance verification processes to assist patients effectively.
- Excellent patient service skills, demonstrating empathy and professionalism at all times.
Qualifications:
- Over 2 years multi-faceted experience in business office of medical practice or related field
- Some college preferred
- Experience and expertise in utilizing MS Office Suite products.
- Excellent computer and organizational skills
- Demonstrated flexibility in role management
Join our team as a Medical Receptionist Business Office Back Up where you can make a difference in the lives of our patients while growing your career in the healthcare field.
Job Type: Part-time
Expected hours: 20 – 30 per week
Medical Specialty:
- Ob/Gyn
Schedule:
- Monday to Friday
Work Location: In person