The Clinic Operations Coordinator will support the Clinic COO and Clinic Manager to ensure ongoing operations of the clinic.
This is a full-time position working M-F from 8 : 30 am - 5 : 00 pm, primarily out of our Edina location, but with some travel to Maple Grove.
ogi | Obstetrics, Gynecology & Infertility is an operating division of Infinite Health Collaborative (i-Health), a group of local medical practices, owned and led by its physicians, on a mission to give patients more control over their healthcare.
Essential functions :
- Operates as a liaison between administrative team, department leaders and physicians to ensure efficiency of clinic operations.
- Responds accordingly to incoming and outgoing correspondence in an organized manner.
- Maintains administrative inventory, supplies and patient education handouts for the entire clinic.
- Submits work orders and scheduling repairs for general office space and equipment maintenance.
- Engage IT and other vendors with the management of clinic phone system and escalate when appropriate.
- Coordinates with IT for access, support and equipment needs.
- Assigns key card access for both clinic and parking locations. Supports Administrative Team with ongoing projects, initiatives, and objectives.
- Schedules and coordinates meetings primarily within OGI but may assist with meetings for the entire Women's Health division.
- Administers employee recognition program and activities
- Creates monthly reports on patient visits and activity.
- Prepares monthly expense reports for clinic costs charged to the corporate credit card.
- Any and all other duties as assigned
- Participates in community outreach for the Women's Health division throughout the year
Education, experience, & other requirements :
Associate's degree required; Bachelor's Degree preferredAt least one (1) year experience working in a healthcare administrative role requiredAt least three (3) years customer service experience requiredIntermediate to advanced proficiency with Microsoft Office Suite programsProject Management experience strongly preferredBenefits & Compensation :
Actual starting pay will vary based on education, skills, and experience.We offer a comprehensive Medical, Dental & Vision Plan, Maternity Bundle, 401K with Profit Sharing, Tuition Reimbursement, Gym & Car Rental Discounts - to learn more click here.Essential Requirements :
Ability to :
Comply with company policies, procedures, practices and business ethics guidelines.Complete job required training.Comply with all applicable laws and regulations, (e.g. HIPAA, Stark, OSHA, employment laws, etc.)Demonstrate prompt and reliable attendanceTravel independently throughout the clinic or between offices. Activities may include frequent bending, lifting, standing, stooping or sitting for long periods of time may be required.Work at an efficient and productive pace, handle interruptions appropriately and meet deadlinesCommunicate and interact in a respectful and professional mannerPrioritize workload while being flexible to meet the expectations of the daily operationsApply principles of logical thinking to define problems, establish facts, and draw valid conclusionsUnderstand and execute a variety of instructionsEffectively operate equipment and technology solutionsWork independently with minimal supervisionPerformance Expectations - i-Health's Core Values :
Integrity - Do the right thing and take responsibility for what you do and sayService - Consistently contribute to deliver an exceptional experienceQuality - Act with high purpose, committed effort, and skillful execution to exceed expectationsInnovation - Identify progressive solutions that improve service, teamwork, efficiency, and / or effectivenessTeamwork - Be a part of the whole; support each other positivelyEnvironmental Conditions :
Clinic settingNotes :
Infinite Health Collaborative (i-Health) is an Equal Opportunity / Affirmative Action Employer and will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990 and the ADA Amendments Act of 2008.We participate in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here : http : / / www.uscis.gov / e-verify / employeesThis position description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and Additional Job Functions are subject to modification.
