Entertainment Usher

Position Title: Entertainment Usher

Rate of Pay: $17.50 per hour

Position Purpose:

Assists guests at OC Fair’s Action Sports Arena, The Hangar, Pacific Amphitheatre and Pig Races as they enter the seating areas and other areas of the facility. This is a seasonal/temporary position not to exceed 122 days.

Essential Functions:

• Assisting guests in finding their seats.
• Directing guests to restrooms, concessions and other areas of the venue.
• Answering any questions guests might have about the venue or the event.
• Monitoring the crowd for any potential safety concerns and reporting them to appropriate personnel.
• Assist in ensuring the venue is clean before and during the events.
• Assisting with other duties as assigned by leadership.
  
  
  

This document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

Qualifications:

• Must be at least 18 years of age.
• Excellent customer service skills.
• Able to work in a fast-paced, loud environment.
• Commit to working all performance events when scheduled.
• Be prepared to work at whichever venue is assigned.
• Able to stand for extended periods.
• Able to work flexible hours, including nights and weekends.
• Able to work well in a team environment and to support co-workers.
• Must be able to work all 23 days of the annual OC Fair, and possible post-fair concerts.
• Ability to work outside the normal business day/week as demanded by events and programs.
  
  
  

This document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

Preferences:

• Experience working face-to-face with customers.
  
  
  

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is required to stand for extended periods of time (4 – 5 hours or more). The employee is occasionally required to walk; use hands and fingers to direct guests, complete paperwork, handle, or feel objects, tools, or controls; and reach with hands and arms.

The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include near and distance vision and the ability to adjust focus.

Must have good vision and be able to work in dark environments.

Must be able hear and speak clearly in high-volume environments.

Ascend and descend steps quickly and frequently.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually loud when outdoors or in performance areas, and the employee must be able to tolerate loud music.

Will work mostly outdoors and at times indoors, depending on venue format. Will be required to work in all weather conditions. The light level in the work environment can be low during event performances.Will potentially work in a dusty environment that may include auto exhaust and other irritants.

The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.

The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change. Will be required to perform other duties as directed, requested or assigned.