Demo

Scheduler

OC Orange 100
Orange, CA Full Time
POSTED ON 2/4/2025
AVAILABLE BEFORE 5/3/2025

Job Description

Job Description

Responsibilities

Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, RadNet is Leading Radiology Forward . With dynamic cross-training and advancement opportunities in a team-focused environment, the core of RadNet’s success is its people with the commitment to a better healthcare experience. When you join RadNet as a Medical Scheduler , you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators achieve the best clinical outcomes.

You Will :

  • Properly schedule all procedures and answer incoming calls in a courteous and professional manner.
  • Place calls to referring physicians for patients expressing difficulty with scheduling.
  • Enter accurate information in RIS for appointment scheduling, rescheduling, cancellation and comment entry.
  • Update account information at the point of scheduling.
  • Utilize RIS filter screens to answer questions associated with insurance, procedures and preps.
  • Pre-register, scans documents, input clinical data as needed for appointment and requests films as needed.
  • Demonstrates competency regarding the need to safeguard patient property and Patient Health Information.
  • Safeguards any on site medications in accordance with Company policies, procedures and any legal requirements.
  • Demonstrates respect for company property, including any cash and patient financial information on site or on patient portals.
  • Is responsive to the needs of others by exhibiting and maintaining professional behavior toward patients and coworkers.
  • Demonstrates respect for patient boundaries and cultural sensitivities during all interactions.
  • Demonstrates ability to interact diplomatically and sympathetically with patients, their families, and the public in a clinical setting.
  • Demonstrates ability to establish, nurture, and maintain cooperative working relationships.

If You Are :

  • Passionate about patient care and exercise sound judgement and an ability to remain professional in all situations.
  • You demonstrate effective and professional communication, interpersonal skills and respect with patients, guests & colleagues.
  • You have a structured work-approach, understand complex problems are and you are able to prioritize work in a fast-paced environment.
  • To Ensure Success in This Role, You Must Have :

  • Requires High School Diploma and / or at least 1 year of medical / radiology office work experience (or medical training program / education)
  • Ability to multi-task, attention to detail, excellent customer service skills, and good communication skills.
  • Ability to foster teamwork, inter-personal awareness, and initiative.
  • Medical terminology knowledge.
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