What are the responsibilities and job description for the Veterinary Customer Service Representative and Veterinary Assistant position at Ocala Central Veterinary Care, LLC?
Job Type:
Full-time, Part-time
Hourly wage:
Starting at $16 per hour, commensurate with experience and skill level
Can you join our team at Ocala Central Veterinary Care?
If you are passionate about caring for pets and their people. Seeking a Customer Service Representative with veterinary front desk and veterinary assistant experience to add to the friendly face of our veterinary hospital. If you love helping people and their pets while working in a dynamic and lively environment we would love to speak to you about this opportunity.
Examples of duties and responsibilities
- Greet and assist clients with check-in and check-out
- Answer calls, emails, and texts to schedule appointments, manage client inquiries, and update pet owners on their pet’s care.
- Process payments and maintain accurate client records
- Assist with administrative tasks and ensure a smooth workflow
- Provide compassionate support to pet owners during stressful situations
- Collaborate with the veterinary team to ensure excellent patient care
Required experience and skills
- Previous experience in customer service veterinary or human medical office
- Strong communication skills and a professional, friendly attitude
- Ability to multitask and work efficiently in a fast-paced setting
- Basic computer skills and experience with scheduling software
- A team player who is reliable and eager to learn
- Been comfortable handling a variety of pets
Work Schedule and Benefits
- Full-time and part-time positions available
- Clinic hours Monday through Friday 8 AM to 6 PM (I would not say closed on the weekends because of weekend treatments, esp if this person is taking Mckennas place while she is out)
- Competitive pay starting at 16 per hour
- Opportunities for professional growth
- Work in a supportive, pet-loving environment
((If you are ready to be part of a compassionate team dedicated to pet care apply today))
Job Types: Full-time, Part-time
Pay: From $16.00 per hour
Schedule:
- Monday to Friday
Work Location: In person
Salary : $16