Group Home Manager

• Manages their assigned program(s) in accordance with the OTC’s Code of Ethics and Mission Statement by promoting ethical behavior, establishing professional relationships and providing guidance in decision-making situations.

• Follows established OTC policies and procedures, adheres to the Employee Handbook and maintains compliance with Division of Developmental Disabilities (DDD) regulations, Health Insurance Portability & Accountability Act (HIPAA) regulations and applicable state/local/federal regulations at all times.

• Has a typical schedule, Monday through Friday 8:00am - 4:00pm, however, is required to be flexible and adjust their schedule according to program needs. May flex their hours, or may receive compensation time based on excess hours worked according to OTC policy.  Will need to work evenings, weekends and holidays to ensure appropriate staffing ratios are maintained in their assigned programs. 

• Scheduling: Ensures proper staffing levels and work distribution within assigned program site in accordance with Annex A / program descriptions and the assessed support needs of the Consumers.

• Provides on-call and program support to effectively manage a 24 hour/7 day a week program for Residential Consumers.
  • Manages and fills all callouts received, leaving no shift short-staffed.
  • If unable to fill a shift, is required to work the vacant shift.

• Conducts regular staff meetings and attends program management meetings to promote a constant flow of information, open discussions, knowledge sharing and to keep staff well-informed.

• Provides supervision and oversight of direct reports. Manages the ongoing job performance of direct reports; develops and communicates performance goals, completes performance evaluations within established timeframes; provides feedback, develops and takes action on performance improvement plans and determines and implements disciplinary action as needed.

• Ensures that all assigned staff are trained and up-to-date on required training in accordance with state licensing regulations and accreditation standards.

• Appropriately delegates work responsibilities fairly, ensuring that staff have the appropriate skills and tools to complete job assignments.

• Provides supervision and guidance to Residential Direct Support Staff and Assistant Supervisors regarding the daily care, acquisition of goal skills, community participation, and supervision, support & safety of Consumers.

• Actively participates in IDTs and Team meetings comprised of Guardians, Supervisors, Support Coordinators and Consumers to provide and obtain information regarding the ISP, review baseline goals, identify individual strengths and weaknesses, evaluate progress of Consumer regarding attainment of goals, determine the need for modifications to existing goals, combine goal teaching or rehabilitation and development strategies for best possible outcome and discuss concerns to ensure overall ISP effectiveness

• Ensures that the ISP is implemented appropriately to support the Consumer’s life goals, increase individual skill development, decrease problem behavior and meet the Consumer’s specific rehabilitation needs.

• Ensures the accurate and timely completion of all documentation as required by state regulations and as determined by OTC Policies; e.g., daily logs, monthly progress reports, daily goal reports, assessments, daily financial transactions, Medication Administration Records, behavioral data sheets, GERs/UIRs, monthly summaries, inspection checklists, billing attendance, Therap documentation, etc., as applicable within specific program site.

• Ensures that facilities are maintained in accordance with Division of Developmental Disabilities (DDD) regulations and OTC standards to ensure proper care and safety for the Consumers.

• Monitors the use of vehicles assigned to the program site. Ensures that vehicle logs are being filled out appropriately and that the ongoing, routine maintenance and cleanliness of the assigned vehicles is taking place.

• Coordinates all aspects of scheduling and transportation for Consumers for community-based activities, personal needs and medical appointments.

• Provides direct care to Consumers, as needed. Maintains levels of support and supervision as defined in behavior plans, IHPs and ISPs when applicable.   

• Ensures that all medical needs of the Consumers are met, including ensuring that all medical appointments are completed, medications are stored and administered appropriately and the required documentation is maintained.

• Ensures implementation of approved menu plans and special diets.

• Ensures budgetary compliance by monitoring all direct costs incurred and efficiency of spending for program site and Consumers within area of responsibility. Contributes in ensuring that program site operates within the established fiscal budget and provides input to management for annual budget preparation for program site.

• Provides oversight and accurate documentation of entrusted funds for Consumer in specific program site.

• Establishes effective communications with Consumer, parents, guardians and other family members, healthcare personnel, Support Coordinators, program management and coworkers across Programs and functions, etc.

• Effectively resolves problems that involve people, things and processes that require general logic and common sense. This may include gathering relevant information, considering alternatives and drawing logical conclusions based on facts.

• Participates in pre-admission screenings and meetings, to contribute to the evaluation of potential residents, discusses transfers and discharges, staffing needs and clinical needs, etc.

• Working in conjunction with program administration and the Human Resources Department, actively participates in the applicant hiring process. Interviews and screens applicants to identify qualified candidates, appropriately explains job content and performance expectations to applicants and provides hiring recommendations.

• Projects a positive self-image of professionalism, appearance, confidentiality, courtesy, conduct, honesty, fairness, personal integrity, and a respect for the fundamental rights, dignity, and privacy of staff and Consumers.

• Performs other related duties as necessary dependent upon Program needs.

• Remains current with required training certifications, meets state-regulated licensing and regulatory accreditations, and adheres to mandatory requirements.

• Maintains effective verbal and written communications with colleagues, Consumers, and their family members and/or guardians when applicable.

• Willingly and effectively cooperates with OTC, The Department of Human Services, The Division of Developmental Disabilities (DDD), and other licensing or state agency or local municipalities in any inspections and investigations, upon request.

• Maintains a safe and respectful environment, free of abuse, neglect, or exploitation; does not allow weapons, threats, bullying or intimidation. Reports any violations to the appropriate individuals as soon as possible. 

Salary : $65,600