Installation Technician

Company Details:

Are you looking to build a valuable role in a rapidly expanding technology company? Are you looking for an opportunity to flourish and grow your position without a rigid corporate environment?

We are a young tech company with government customers nationwide - ranging from "small town USA" to NASA. If you truly have interest in this position, go to our website, contact us via the support phone number in the contacts page, and listen to the appropriate prompt to reach career opportunities, we would love to know what would make you a good fit for this role.

TSUNAMI is looking for someone who is a self-starter, problem solver, and has an aptitude for both installing equipment and IT solutions. This is the chance to be part of a team that is always striving to develop the company and provide the best solutions for our customers while getting to travel around the US.

We manufacture and manage a fleet of proprietary surveillance systems for Military, Police, and government entities across the United States. Our goal is to reduce crime and make communities safer. TSUNAMI is an established Knoxville, Tennessee startup that has grown to a medium sized team. Employees will be expected to live within a daily commute to our HQ.

Job Overview

As an Installation Technician at TSUNAMI, you will play a crucial role in ensuring the successful deployment of our PTP networking equipment and solutions. You will be responsible for a variety of tasks related to the installation, configuration, and training processes, including running CAT5/6 through buildings to ensure reliable network connectivity. You will work directly with customers to deliver top-quality service and resolve any technical challenges that may arise. This role requires a strong blend of technical expertise, problem-solving skills, and excellent communication to ensure that installations go smoothly and that customers are equipped to use their new systems effectively.

Duties

• Successfully deploying Precision Time Protocol (PTP) networking equipment
• Responsible for installing, configuring, and training customers in our technology protocols
• Running CAT5/6 through buildings
• Delivering top-notch customer service and assisting customers directly with any arising issues

Preferred Skills

• Experience with IP security cameras and networking equipment is highly preferred
• Electrical knowledge is a plus
• Proficiency with hand tools including ladders
• Effectively handling operating machinery such as large trucks, trailers, bucket trucks, etc.
• Must possess advanced critical thinking and problem-solving skills
• Ability to facilitate solutions quickly and independently

Qualifications

• Knowledge surrounding general IT and experience with IP security cameras/networking equipment
• Willingness to travel 75% of the time
• Ability to work in both outdoor and indoor environments
• Always maintain a professional appearance | you’ll often be the first representative to interact with a customer, setting the tone for the business & training experience
• Demonstrate strong communication & customer service skills

Join our team as an Installation Technician, where you will play a crucial role in delivering quality installations that meet our clients' needs. Your expertise will help us maintain our reputation for excellence in service!

Job Type: Full-time

Pay: $40,000.00 - $80,000.00 per year

Benefits:

• Health insurance
• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday

License/Certification:

• Driver's License (Required)

Ability to Commute:

• Knoxville, TN 37919 (Required)

Ability to Relocate:

• Knoxville, TN 37919: Relocate before starting work (Required)

Willingness to travel:

• 75% (Required)

Work Location: In person

Salary : $40,000 - $80,000