What are the responsibilities and job description for the Dual Rate Table Games Dealer/Floor Supervisor FT / Swing Shift position at Ocean Casino Resort?
About the Role
The Table Games Dealer/Floorperson reports to the Table Games Shift Manager and is responsible for providing proactive friendly and engaging service at assigned gaming table while protecting the security of the game.
Position Responsibilities
- Create a fun experience for guests daily; which includes dealing an assigned game in accordance with established policy and procedures
- Add to guest enjoyment through friendly interactions
- Communications with guests which are differentiated based on guest needs and desires
- Being ready each day with a professional appearance, smile and knowledge of resort activities
- Performing role in an efficient and effective manner
- Ensuring accuracy of the game
- Anticipating guest needs, answering questions, and resolving concerns
Essential Functions
- Must be able to stand, reach and bend for an entire shift and be able to move throughout the Casino/Hotel areas
- Must be able to work holidays and weekends, as well as flexible shifts and/or unusual hours
- Must be able to lift up to 25 lbs
What’s Required
- Experience as a dealer
- Strong guest service skills; including ability to converse with guests
- Positive, personable, and outwardly friendly
- High energy and ability to perform role in a in a busy, high volume work environment
- The ability to speak, read and write in English
- Free meal on shift
- Training & Development
- Health Care Plan (Medical, Dental & Vision)
- Retirement Plan (401k,)
- Life Insurance (Basic, Voluntary & AD&D)
- Paid Time Off
- Free Parking