What are the responsibilities and job description for the Promotions/Special Events Coordinator position at Ocean Casino Resort?
About The Role
The Special Events Coordinator will assist in the planning, preparation, communication, set-up and close-out, and onsite execution of Special Events and Promotions
Position Responsibilities
What's Required
The Special Events Coordinator will assist in the planning, preparation, communication, set-up and close-out, and onsite execution of Special Events and Promotions
Position Responsibilities
- Plans and coordinates daily special events and promotions.
- Coordinates the disseminate of prizes, gifts and or tickets related to special events and promotions.
- Coordinates advisories for all special events and promotions
- Creates and distributes special events and promotional daily reports and customer feedback
- Follows all departmental policies and procedures.
- Addresses and resolves all customer services issues and presents to management
- Builds a strong special event and loyalty team that delivers high guest satisfaction, excitement and fun
- Maintain confidentially of all Ocean Casino Resort Atlantic City trade secrets and proprietary information including business processes, customer lists, marketing plans and any other confidential information
- Comply with all New Jersey regulatory requirements, Departmental and Company Policies including Ocean Casino Resort Atlantic City's business ethics guidelines
- This position issues comps but does not comp to the level which requires a casino key employee license in accordance with NJ CASINO CONTROL ACT & COMMISSION REGULATIONS
- Exposure to casino related environmental factors including but not limited to secondhand smoke, excessive noise, and stress related to servicing customers in a high pressure and fast paced environment
- Must be able to work holidays and weekends as well as flexible shifts and/or unusual hours
What's Required
- Ability to effectively communicate in English
- Must be able to lift/push/pull up to 25lbs
- Basic computer skills are required
- High school diploma or equivalent GED is preferred
- Free meal on shift
- Training & Development
- Health Care Plan (Medical, Dental & Vision)
- Retirement Plan (401k,)
- Life Insurance (Basic, Voluntary & AD&D)
- Paid Time Off
- Free Parking
