What are the responsibilities and job description for the Slot Technician position at Ocean Casino Resort?
About the Role
The Slot Technician is responsible for performing repairs as needed on slot machines and related equipment focusing on customer service.
Position Responsibilities
- Performs preventative maintenance, modifications, and relocation of slot machines and peripheral devices
- Coordinates with the Slot Operations staff to ensure maximum operating efficiency
- Ensures all slot machines on the casino floor are operating according to company standards
- Rebuilds parts/equipment during down times, and maintains the parts inventory as assigned
- Circulates through assigned area performing repairs as necessary
- Ensures that all slot/storage areas are cleaned and organized
- Prioritizes workload to meet business demands
- Responsible for the initial set-up and testing of all new slot products
- Observes all CCC/DGE and company policies and procedures
- Responsible for the security of keys and all issued tools and equipment needed to perform the function of the position
- Completes all regulatory/operational documents thoroughly and legibly
- Delivers superior customer service when repairing any equipment
- Exposure to casino related environmental factors including but not limited to secondhand smoke, excessive noise, and stress related to servicing customers in a high pressure and fast paced environment
- Must be able to stand for an entire shift and be able to move throughout the Casino/Hotel areas
- Must be able to work holidays and weekends, as well as flexible shifts and/or unusual hours
- Must be able to lift/push/pull up to 25 lbs
- Minimum 1-year Slot Repair experience in a casino environment
- Must have successfully completed the appropriate electronic technical schooling
- High School diploma or equivalent with mechanical/electronic aptitude preferred
- Exhibits superior communication skills and abilities
- Working knowledge of computer software applications and practical usage preferred
- The ability to effectively communicate in English
Essential Functions
- Exposure to casino related environmental factors including but not limited to secondhand smoke, excessive noise, and stress related to servicing customers in a high pressure and fast paced environment
- Must be able to stand for an entire shift and be able to move throughout the Casino/Hotel areas
- Must be able to work holidays and weekends, as well as flexible shifts and/or unusual hours
- Must be able to lift/push/pull up to 25 lbs
What’s Required
- Minimum 1-year Slot Repair experience in a casino environment
- Must have successfully completed the appropriate electronic technical schooling
- High School diploma or equivalent with mechanical/electronic aptitude preferred
- Exhibits superior communication skills and abilities
- Working knowledge of computer software applications and practical usage preferred
- The ability to effectively communicate in English
- Free meal on shift
- Training & Development
- Health Care Plan (Medical, Dental & Vision)
- Retirement Plan (401k,)
- Life Insurance (Basic, Voluntary & AD&D)
- Paid Time Off
- Free Parking
