What are the responsibilities and job description for the VIP Runner- Night Club- On Call position at Ocean Casino Resort?
About the Role
The VIP Runner Club Operations assists the VIP Hosts in greeting, seating, and accommodating his/her guests throughout hours of service.
Position Responsibilities
- Have a good knowledge of the design of the Night Club
- Direct guests to any room or section of Ocean Casino Resort they may need to access
- Know about the position number of all the seats located at the Night Club
- Assists in facilitating all guest reservation requests promptly and without error
- Ensures guests are aware of events and supports the execution of those events
- Maintains high level of visibility throughout the Club
- Builds guest loyalty by exceeding all expectations in service and dependability.
- Comply with cross promotion of all venues and when needed
- Other duties as assigned
Essential Functions
- Must be able to stand, sit, bend and twist for an entire shift and be able to move throughout the casino/hotel areas
- Keep a proper and professional appearance and attitude
- Exposure to casino related environmental factors including but not limited to secondhand smoke, excessive noise, weather conditions and hectic environments.
- Must be able to work holidays, weekends and flexible shift hours
- Ability to work under pressure in a fast-paced environment with multiple priorities
- High School Diploma or equivalent required
- Two plus (2 ) years in the nightlife/hospitality industry
- Ability to effectively communicate in English (Read, Write, Speak & Understand)
- Training & Development
- Free Meal while on shift
- Free Parking
