What are the responsibilities and job description for the BDC Representative position at Ocean Honda of Whittier?
About us
Victory Automotive Group is family owned and operated since 1997 with over 40 locations across the United States. We provide the best opportunities for all employees, customers, communities and each manufacturer we represent. Our continued commitment is to improve our dealerships and services to satisfy our customer’s wants and needs 100 percent of the time and always provide a pleasant, informative and professional experience.
Duties:
- Communicate with customers via phone, email, and in-person to generate leads and schedule appointments for the dealership.
- Utilize dealership software to track customer interactions and manage leads.
- Conduct cold calling to potential customers to promote dealership services and products.
- Provide exceptional customer service by addressing inquiries, resolving issues, and ensuring customer satisfaction.
- Maintain a high level of phone etiquette and professionalism when interacting with customers.
- Utilize effective public speaking skills to present information about dealership offerings.
Experience:
- Previous experience in a customer service or sales role is preferred.
- Strong communication skills, both verbal and written.
- Multilingual abilities are a plus.
- Familiarity with retail math concepts is beneficial.
- Bilingual candidates are encouraged to apply.
As a Business Development Center Representative, you will play a vital role in generating leads and driving business for our dealership. Your excellent communication skills, both in-person and over the phone, will be essential in building relationships with customers and promoting our products and services. If you have a passion for customer service, enjoy cold calling, and have the ability to effectively communicate in multiple languages, we encourage you to apply. Join our team and be part of our success!
Job Type: Full-time
Pay: $3,000.00 - $7,000.00 per month
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 10 hour shift
- 8 hour shift
- Weekends as needed
Supplemental Pay:
- Bonus opportunities
- Commission pay
Language:
- Spanish (Preferred)
Work Location: In person
Salary : $3,000 - $7,000