Homeowners Association Manager

HOA MANAGER

VIRGINIA BEACH, VA 23454

Ocean Lakes Community Association, Inc. is a self-managed homeowner’s association for a planned community with 2378 homes. The management office manages the day-to-day operations of the association and enforces the rules of the governing documents for the properties and residents. We are currently seeking a detail-oriented individual who is able to communicate effectively with our team members and residents.

This is a full-time position. 

Our winter hours are Monday through Friday 8am – 4pm, and summer hours begin the first full week of May through Labor Day and are Monday through Thursday 8am – 6pm.

A strong candidate must:

·        Be able to pass a background check

·        Be able to work 40 hours per week

·        5 years of community association management experience

·        Experience with Enumerate (AKA TOPS ONE)

·        Be able to work overtime on the first, third and last Wednesday of each month to attend meetings

·        Have bookkeeping experience; keeping detailed records of an organization's accounts

·        Working knowledge of Excel and Microsoft suite applications

·        Self-motivated, detail oriented and reliable.

·        Retain the highest level of personal and professional integrity and ethics

·        Strong positive customer service skills

·        Confident

·        Be well organized and pay attention to detail

·        Ability to handle difficult situations tactfully

·        Objective, doesn’t take criticism personally

·        Have reliable transportation

·        Have a valid driver’s license

Responsibilities include but are not limited to:

·        Manage and supervise office staff consisting of six employees

·        Seek RFPs and manage contracts

·        Prepare monthly board packages for board members

·        Attend monthly board meetings and monthly (2) ACC meetings

·        Manage Ocean Lakes website

·        Manager key fob system for tennis courts

·        Accounts payable

·        Accounts receivable

·        Bank reconciliations; using accounting software to reconcile accounts & bank deposits

·        GL accounting

·        Manage Homewise Docs, and release disclosure packages for selling properties. 

·        Payroll

·        Data entry and update information in Enumerate, and track information

·        Manage financial reports

·        Create and managing budgets

·        Assessment invoice mailing twice per year and annual meeting mailing

·        Plan and carry out annual meeting of members

·        Data entry and update information in Enumerate, and track information

·        Research and respond to inquiries in-person, by phone and email

·        Work up accounts and follow legal collection procedures

·        Provide outside auditors with assistance in collecting data for annual audits

·        Complete data and final review of resale certificates for properties that have sold

·        Scanning documents to paperless storage

·        Attend annual CA Day conference

·        CAI continuing education with aid

·        Carry out all decisions of the board of directors

Benefits are available after a 90-day probationary period:

·        11 paid holidays

·        Paid time off

·        Ocean Lakes offers a monthly stipend towards health & dental care plans offered by Ocean Lakes to regular full-time employees

·        Life insurance – Ocean Lakes will pay for a $10,000 term life insurance policy from the company of Ocean Lakes’ choosing for permanent full-time employees

·        After one year of employment, permanent full-time employees are eligible to contribute to an IRA plan offered by Ocean Lakes. Currently, Ocean Lakes will match up to 3% of your contributions