What are the responsibilities and job description for the Specialist, Vessel Close Out position at Ocean Network Express North America?
Job Family
Cargo Management
Job Title
Vessel Close-Out Specialist
Role Summary
Responsible for the successful execution of the Vessel Closeout process. Efficiently reconcile port pairs with terminals to ensure intended containers load vessels with everything required to be exported. Provides knowledge about nonstandard vessel closeout issues to internal/external parties. Research and respond to routine/non-routine customer issues/problems and make recommendations for solutions to nonstandard issues. Trace containers within rail websites for advancing, rolling, and reducing shipments; submit reports to US Customs. Track and trace shipper documents required for containers to load to intended vessels. Act as liaison with Company and port operations, documentation, and customer service. Incumbent will report directly to the Supervisor; Vessel Close Out, Export Customer Service.
Additional Responsibilities
2 function related
Required Minimum Education
Bachelor’s Degree Preferred
Ocean Network Express provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Resumes may be submitted to usa.onecareers@one-line.com
To learn more about Ocean Network Express NA and other opportunities, please visit us at ONE Career Center
Ocean Network Express provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Cargo Management
Job Title
Vessel Close-Out Specialist
Role Summary
Responsible for the successful execution of the Vessel Closeout process. Efficiently reconcile port pairs with terminals to ensure intended containers load vessels with everything required to be exported. Provides knowledge about nonstandard vessel closeout issues to internal/external parties. Research and respond to routine/non-routine customer issues/problems and make recommendations for solutions to nonstandard issues. Trace containers within rail websites for advancing, rolling, and reducing shipments; submit reports to US Customs. Track and trace shipper documents required for containers to load to intended vessels. Act as liaison with Company and port operations, documentation, and customer service. Incumbent will report directly to the Supervisor; Vessel Close Out, Export Customer Service.
Additional Responsibilities
- Efficiently reconcile port pairs with terminals to ensure intended containers load vessels with everything required to be exported.
- Provide knowledge about nonstandard vessel closeout issues to internal/external parties.
- Research and respond to routine/non-routine customer issues/problems and make recommendations for solutions to nonstandard issues.
- Trace containers within rail websites for advancing, rolling, and reducing shipments; submit reports to US Customs.
- Track and trace shipper documents required for containers to load to intended vessels.
- Act as liaison with Company and port operations, documentation, and customer service.
- Proactively pursues continuous improvement
- Apply knowledge, procedures, and good judgment in daily decision-making
- Ability to remain calm and make clear reasoned decisions under pressure and able to adapt to fast-changing situations
- Respond to internal and external customers clearly, accurately, and timely in a caring manner
- Ability to collaborate effectively
- Ability to multi-task and prioritize workow
- High level of both verbal and written communication skills
- Ability to anticipate, analyze, decide, and navigate
- Ability to influence and persuade
- Attention to detail and accuracy
- Be solution-oriented
- Ability to work flexible hours/shifts
- Be a Team Player
- Knowledge of reefer, dangerous goods, breakbulk shipments, and over-dimensional cargo
- Knowledge of export rail processes
- Understanding of U.S. Customs requirements
2 function related
Required Minimum Education
Bachelor’s Degree Preferred
Ocean Network Express provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Resumes may be submitted to usa.onecareers@one-line.com
To learn more about Ocean Network Express NA and other opportunities, please visit us at ONE Career Center
Ocean Network Express provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
