What are the responsibilities and job description for the Field Service Representative position at Ocean Power Technologies?
Job Title
Field Service Representative
About Ocean Power Technologies
Ocean Power Technologies, Inc. (OPT) delivers cutting-edge maritime solutions that enhance safety, sustainability, and efficiency in defense, offshore energy, research, and commercial applications. Our PowerBuoy platforms provide clean, reliable power and real-time data communications for remote maritime and subsea operations. We also design, deploy, and support WAM-V autonomous surface vessels (ASVs), leading marine robotics innovation worldwide.
Our headquarters is in Monroe Township, New Jersey, with an office in Richmond, California. Learn more at OceanPowerTechnologies.com.
The Role
We are seeking a Field Service Representative who is passionate about the ocean and looking to have an impact on how people understand and explore this critical habitat. Your mechanical aptitude and boating experience will be key to your success in this role. This role is customer-facing, requiring strong technical expertise, professional communication, and a proactive problem-solving mindset. You will work closely with customers, engineers, and field operators, ensuring seamless deployments, technical support, and hands-on operation of WAM-V ASVs and OPTs PowerBuoys.
Responsibilities
Under the direction of the field operations manager, you will be a key member of the RaaS (Robotics as a Service) team. You will also assist in prototyping and testing of uncrewed systems. You will work closely with the engineering team. In addition, you may also be called upon to support the offshore installation and recovery of OPTs PowerBuoys. Your responsibilities will include, but are not limited to, the following:
Ocean Power Technologies provides equal employment opportunities to all employees and applicants for employment without regard to race, color, creed, ancestry, national origin, citizenship, sex or gender (including pregnancy, childbirth, and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, religion, age, disability, genetic information, service in the military, or any other characteristic protected by applicable federal, state, or local laws and ordinances. Equal employment opportunity applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation, and training.
Field Service Representative
About Ocean Power Technologies
Ocean Power Technologies, Inc. (OPT) delivers cutting-edge maritime solutions that enhance safety, sustainability, and efficiency in defense, offshore energy, research, and commercial applications. Our PowerBuoy platforms provide clean, reliable power and real-time data communications for remote maritime and subsea operations. We also design, deploy, and support WAM-V autonomous surface vessels (ASVs), leading marine robotics innovation worldwide.
Our headquarters is in Monroe Township, New Jersey, with an office in Richmond, California. Learn more at OceanPowerTechnologies.com.
The Role
We are seeking a Field Service Representative who is passionate about the ocean and looking to have an impact on how people understand and explore this critical habitat. Your mechanical aptitude and boating experience will be key to your success in this role. This role is customer-facing, requiring strong technical expertise, professional communication, and a proactive problem-solving mindset. You will work closely with customers, engineers, and field operators, ensuring seamless deployments, technical support, and hands-on operation of WAM-V ASVs and OPTs PowerBuoys.
Responsibilities
Under the direction of the field operations manager, you will be a key member of the RaaS (Robotics as a Service) team. You will also assist in prototyping and testing of uncrewed systems. You will work closely with the engineering team. In addition, you may also be called upon to support the offshore installation and recovery of OPTs PowerBuoys. Your responsibilities will include, but are not limited to, the following:
- Perform crewed and uncrewed vessel operation and maintenance in domestic and international locations
- As needed, provide quayside and offshore support for PowerBuoy deployment preparations, deployment and recovery.
- Ensure the entire RaaS fleet is properly maintained, serviced, and ready for deployment
- Global remote or in-person customer support
- Build and test mechanical assemblies from both detailed (production) drawings as well as back-of-the-envelope (prototype) drawings
- Prepare as-built drawings, packing lists, and QC-related documentation
- Perform QC on third-party and in-house components and assemblies
- Follow operational and manufacturing best practices for the marine environment and robotics systems
- Design, set up, and maintain dedicated workstations, manufacturing jigs, and tools
- Boating experience, preferably to include a minimum of 2 years working on boats on the ocean, primarily near coastal areas with familiarity operating small boats, docking, trailering, boat maintenance, and safety
- Willingness to study for and obtain a California boating license, if you don't already have one
- Approximately 3 years of hands-on experience with mechanical and low voltage systems
- Proficiency with small hand and power tools
- Familiarity with mechanical and electrical assemblies on a boat
- Knowledge of best practices in boat maintenance (such as marine corrosion)
- Ability to work with minimal direction while knowing when to ask for input or help
- Positive and hardworking attitude; ability to function well with a team and remain calm under pressure
- Valid US passport
- Valid US Driver's License
- Ability to attain U.S. security clearance if required
- Experience on back deck of offshore construction vessels
- Electrical and electromechanical assembly build-out and testing
- Experience with machine tools (mill, lathe, etc.)
- Experience TIG or MIG welding aluminum and steel
- Bachelor's or Associate's degree in mechanical or electrical engineering, marine engineering, or a related field
Ocean Power Technologies provides equal employment opportunities to all employees and applicants for employment without regard to race, color, creed, ancestry, national origin, citizenship, sex or gender (including pregnancy, childbirth, and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, religion, age, disability, genetic information, service in the military, or any other characteristic protected by applicable federal, state, or local laws and ordinances. Equal employment opportunity applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation, and training.
