What are the responsibilities and job description for the Customer Service Sales Representative position at OCEAN SELECT SEAFOOD LLC?
About Ocean Select Seafood
Over the past 25 years, our premier brand, Louisiana Select Foods, has become one of the most trusted names in frozen seafood across the Southeastern Region of the United States. Family-owned Ocean Select Seafood is in the heart of Cajun Country in South Louisiana. We cater to both the retail customers and the food service industry.
We are seeking a motivated and results-driven Sales Representative to join our dynamic sales team. In this role, you will be responsible for building and maintaining strong relationships with clients while driving sales growth. Your ability to analyze customer needs and upsell products will be crucial in achieving our business development goals. The ideal candidate will have a strong background in customer service along with proficiency in software tools such as Quick books.
Our sales representative inquiries take customers’ orders and provide support over the phone or email, this role assists customers by addressing products questions and handling complaints.
Must have strong communication, problem -solving, and multitasking skills, as well patient and empathy when dealing with customers.
Responsibilities
- Customer service
- Customer engagement
- Follow-up
- Develop and maintain relationships with new and existing customers.
Schedule
- Mon – Friday
Qualifications
- Education: High School Diploma or equivalent
- Bilingual in English/Spanish is a plus
- Good customer service skills
- Good communication skills
- A proactive approach to problem-resolving
- Business technology experience
- Basic Microsoft 365 and windows
- Reliable transportation
- Must have experience record and references
Pay
- Starting @$13.00 hourly
- Day shift
- 40 – 45 Hours weekly
- Full-time job
Salary : $13
