Senior System Engineer

Senior Systems Engineer

About Us

Ocean Solutions is a small IT service management firm based in Ashburn, VA that is rapidly growing. We provide not only the traditional MSP support services and an always-growing list of technologies, but we also provide training, mentoring, and documentation to help our clients utilize the most efficient features to maximize their productivity and profitability. 

We value our people and invest in their growth and development. We offer competitive salaries, a bonus program and a comprehensive benefits package including health, dental and vision insurance, life and AD&D insurance, short-term and long-term disability, Employee Assistance Program, 401k retirement plan with company match, and paid time off including your birthday.

About the Role

The Senior Systems Engineer is responsible for ensuring the stability, integrity, and efficient operation of client network systems including the design, install, support, and maintenance of the systems and related technology and for doing so in compliance with Ocean Solutions’ best practices. Responsibilities include:

·      Plan and support client network and computing infrastructure.

·      Perform administration of servers and virtual server clusters.

·      Install, configure, and maintain network hardware, systems, services, equipment, and devices.

·      Monitor and apply performance-enhancing changes to network architectures.

·      Design, monitor, and maintain network security systems and technologies.

·      Design and administer software and network security.

·      Design and maintain user account, permission, email, and threat management methodologies.

·      Design and manage system back-up and restore protocols.

·      Document network problems and resolutions for future reference.

·      Create and maintain documentation for all aspects of hardware, networks, and systems including key standards and processes.

·      Travel to and from client work sites as needed with personal vehicle.

·      Work on-call after hours support rotation as needed.

·      Be available after hours/weekends for project work as needed.

·      Monitor queue and cover support extension and remote tickets as needed.

About You

·      Minimum 5-8 years of network administration, design and execution experience.

·      Minimum 3-5 years of IT management-related experience.

·      1-3 years of prior experience and the demonstrated ability to be successful in a client-focused environment.

·      Bachelor’s Degree in Computer Science or Information Technology preferred.

·      Experience with Windows, Apple OS, HP/Aruba, Cisco Systems, and SonicWall.

·      Strong experience in network infrastructure including switches, routers, cabling, racks, firewalls, LAN, WAN, TCP/IP, DNS, UDP, Latency, VPN, Terminal Services, VoIP, QoS, EIGRP, BGP, OSPF, NHRP, and PPP.

·      Web development knowledge with previous interaction with markup languages like HTML, XML, etc. and PHP and MySQL.

·      Experience with Azure and AWS, and DevOps.

·      Experience with API integration and cross platform automation workflows.

·      Strong experience in VMWare virtualization and Active Directory.

·      Understanding of in-house systems architecture and cloud-based architectures required.

·      Excellent communication skills with the ability to write reports, business correspondence, and procedure manuals, as well as providing clear communications via email and in person to customers and business associates.

·      Strong project management skills.

·      Ability to work independently and as a team member.

·      Ability to accurately track timekeeping.

If you are interested in joining this team, please submit a resume and cover letter and salary requirement to via this link: Senior Systems Engineer