Demo

Administrative Support

Ocean State Innovations
Elizabethton, TN Full Time
POSTED ON 2/28/2025
AVAILABLE BEFORE 5/24/2025

Job Description

Job Description

Description :

Ocean State Innovations, a premier global source of textile products and services, is looking for someone to join our Customer Service team. This is a critical role and will require someone with strong organizational and communication skills.

Status : Full Time non-exempt $22-24 per hour

Location : In office

Hours : 8-4 : 30, M-F

Job responsibilities will include :

  • Entering sales orders
  • Providing customers with product documentation and other required paperwork
  • Providing customers with order status updates
  • Coordinating logistics for all shipments and export paperwork
  • Maintaining samples and sending samples to external lab as appropriate
  • Previewing test reports and identifying any testing issues
  • Following testing with labs and maintaining updates for the office
  • Maintaining and filing internal and external test reports
  • Contacting outsourced lab for any outstanding reports needed
  • Entering manufacturing orders for plant divisions
  • Coordinating / following vendor mfg. orders and confirming updates
  • Completing SLI’s, Commercial Invoices, COC’S and COO’s
  • Answering phones as needed
  • Filing all headers received
  • Sending out all UPS packages
  • Answering phones as needed
  • Providing backup support for any team member, as needed
  • Other duties as assigned

You can learn more about us by visiting : www.osinnovate.com

Ocean State Innovations offers comprehensive benefits including Medical / Dental / Vision, Company paid Life, STD, LTD, Education Assistance, 401(k) matching, Paid time off, holiday pay, and Yearly Bonus eligibility.

Requirements :

This position is an in-office position.

Environment : Office, Sedentary with occasional movement around the office for various tasks.

Required KSA's

  • Advanced Excel knowledge
  • Adept at Microsoft Office Suite
  • Familiar with Outlook and Microsoft Teams
  • Organized and dependable
  • Detail Oriented
  • Accurate data entry
  • Ability to work independently and as part of a team.
  • Pre-employment screening : A legally compliant background screening are required after offer. Employment is contingent upon approved review.

    Employment Eligibility All applicants must complete the I-9 Employment Eligibility Verification form upon hire and provide acceptable documents to verify their identity and work authorization as required by federal law.

    Equal Opportunity Employer We are an equal opportunity employer and comply with all applicable laws regarding discrimination and hiring practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law.

    Salary : $22 - $24

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