Benefits Vendor Coordinator - Hybrid

Company Overview:

Ocean State Job Lot (“OSJL” and “Company”) is a leading $850 million general merchandise retailer operating over 150 stores in the Northeast and a $75 million shopping center business with OSJL as the anchor tenant in over 50% of its centers. At OSJL, we are committed to providing exceptional value to our customers while championing positive change in our communities and inspiring a more responsible model for retail.

Job Description:

The Benefits Vendor Coordinator role at OSJL plays a pivotal role in ensuring the smooth operation of the Company’s comprehensive associate benefits program. The role is responsible for administering a variety of benefits, including, but not limited to, health, life, disability, dental, 401(k), and wellness programs. This position requires a strong attention to detail, exceptional communication skills, and a thorough understanding of the Company’s benefits policies and procedures.

Key Responsibilities:

• Maintain accurate and up-to-date associate benefit records.
• Provide outstanding customer service to associates by addressing benefit inquiries and resolving issues promptly.
• Collaborate with benefits providers to ensure seamless enrollment processes and efficient claim handling.
• Stay informed of benefit plan changes and communicate updates to associates.
• Contribute to the overall success of the Human Resources team by supporting benefit-related projects and initiatives.
• Evaluate current benefit offerings, identify opportunities for improvement, and implement enhancements to meet associate needs.
• Coordinate open enrollment processes, reconcile financial data, and maintain strong relationships with third-party vendors.
• Conduct quarterly audits of benefits administration and payroll systems and prepare reports to ensure that benefit deductions, elections, and vendor charges are timely and accurately reconciled.
• Manage the successful launch and communication of new benefit programs to field trainers and store associates.
• Maintain positive relationships with both internal and external stakeholders.

Qualifications:

• High school diploma is required; a bachelor's degree in a related field is preferred.
• 3 or more years of related benefits administration experience is preferred.
• Proficiency in Microsoft Office and Google platform (i.e. Sheets, Slides, Docs, Drive, Sites), and Human Resource Information System (“HRIS”) and software.
• Must be able to comprehend English; secondary language is a plus.
• Ability to speak effectively in interpersonal situations and before groups of associates.
• Strong organizational and time management skills.

Work Environment:

• Works primarily in a climate controlled environment with minimal safety and health hazard
  potential.
• Works in an office environment remaining stationary at a desk, table, or computer workstation for extended periods of time. Frequently uses near vision for reading and computer tasks.
• Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
• Some work may be completed outside of the Company locations, with at least three (3) days a week in the Corporate Office. The role is responsible for setting up a professional and ergonomically safe work environment and to be available during working hours. The role may also bring their own device/s to complete all work (e.g. all computer hardware and software, including audio and video capabilities for virtual meetings; and reliable Internet connection with ability to access the Google platform for virtual meetings and applications used for work).

This job description does not list all the duties of the job. You may be asked by supervisors or managers to perform other job duties and tasks, some of which may be essential to the position. Management has the right to revise this job description at any time. The job description is not a contract, either express or implied. You are an at-will associate, meaning either you or the Company may terminate your employment at any time, with or without notice.

The salary for this position ranges from $25.00 - $28.00 / hr. Salary commensurates with years of experience.