What are the responsibilities and job description for the Customer Experience Specialist position at Ocean State Job Lot?
Role Summary: As a Customer Experience Specialist, you'll be responsible for creating a positive and engaging shopping experience for our customers.
Key Responsibilities:
- Provide exceptional customer service by responding to inquiries, resolving issues, and providing product information.
- Process sales transactions accurately and efficiently, including handling cash, credit card payments, and returns.
- Restock shelves, maintain displays, and merchandise new items according to company guidelines.
- Collaborate with colleagues to achieve sales goals and drive business results.
- Participate in training and development opportunities to enhance skills and knowledge.
What We Offer: As a valued member of our team, you'll enjoy competitive pay, comprehensive benefits, and opportunities for career advancement.