What are the responsibilities and job description for the Retail Store Associate position at Ocean State Job Lot?
Job Summary
This role plays a vital part in our customer experience, operating a cash register, assisting customer needs, and maintaining store appearance.
Key Responsibilities:
- Build friendly rapport and provide exceptional service through exemplifying the T.R.E.A.T. model and fostering a welcoming environment.
- Operate a cash register efficiently, handle transactions accurately, and assist customers with product inquiries, item location, and purchases.
- Promote Company-wide customer initiatives like donations, loyalty programs, and special offers.
- Maintain accurate displays, restock assigned areas, and ensure OSJL merchandising standards are met.
- Unload deliveries according to Company processes, organize merchandise, and prepare it for the sales floor.
- Collaborate effectively and independently to achieve goals, proactively communicating opportunities for improvement to store leadership.
- Understand, support, and implement safety protocols throughout the store.
- Maintain a neat, organized, and safe environment for customers and associates through regular cleaning and janitorial tasks.
Qualifications:
- Basic math and reading skills are required.
- Legible handwriting as well as good verbal and written communication skills are required.
Work Environment:
- Work primarily in a climate-controlled environment with minimal safety and health hazard potential.
- Responsible for physical activities including using hand tools, ascending or descending a ladder, moving, reaching, and lifting on a frequent basis.
- Should be able to lift 35 lbs on a regular basis.
- Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
