What are the responsibilities and job description for the Retail Store Specialist position at Ocean State Job Lot?
Job Title: Retail Store Specialist
About the Role:
- Assist customers with inquiries, locate items, complete purchases, handle transactions accurately, and perform advanced point-of-sale functions.
- Promote Company-wide customer initiatives (donations, loyalty programs, promotions).
- Maintain visually appealing displays, restock assigned areas, and merchandise new items according to Company guidelines.
- Train and coordinate assigned associates.
- Handle daily damages and returns according to established procedures.
Responsibilities:
The successful candidate will be responsible for delivering exceptional customer service, maintaining a clean and organized store environment, and supporting the sales team in meeting performance goals. They will also be expected to stay up-to-date on Company policies and procedures, and participate in ongoing training and development opportunities.
What We Offer:
- A fast-paced and dynamic work environment
- Ongoing training and development opportunities
- A competitive compensation package
- A discount program that allows employees to shop at Ocean State Job Lot stores
Requirements:
- Excellent communication and interpersonal skills
- Ability to work effectively in a team-based environment
- Basic math skills and accuracy with handling cash and operating a point-of-sale system
- Physical ability to lift up to 50 pounds and stand for long periods of time
