What are the responsibilities and job description for the Member Experience Representative I position at OceanAir Federal Credit Union?
Join the OceanAir Federal Credit Union Team! 🌊✨
Job Title : Member Experience Representative (MERI)
Location : Ventura Branch
Type : Full-time
Are you ready to dive into a rewarding career where you'll make waves in the financial world? At OceanAir Federal Credit Union, we're all about creating an easy, personal, and right-on-point experience for our members-and we're searching for energetic, customer-focused individuals to join our team as a Member Experience Representative! 🌟
What You'll Do :
As an MERI, you'll be the friendly face helping our members navigate their financial journeys. You'll work alongside an awesome team, learning the ropes while taking care of tasks like :
Processing deposits, withdrawals, and loan payments (your new superpowers 🦸).
Answering questions and solving member puzzles (think of yourself as a financial detective 🕵️).
Recommending products and services that make our members' lives way easier.
Handling cash and making sure our vault stays secure (it's like being a treasure keeper! 🪙).
Plus, you'll practice our core values every day :
Make It Right : Always looking out for our members and the community.
Make It Easy : Turning financial jargon into simple solutions.
Make It Personal : Building connections that truly matter.
What You'll Bring to the Table :
A passion for customer service and building relationships (no Grinches here! 🎄).
Strong problem-solving chops-you've got common sense and a knack for making things better.
Tech-savviness to master our online tools and systems.
A team-player attitude and the ability to thrive in a fast-paced environment.
What We Require :
A high school diploma or GED.
Experience in customer service (bonus points if you've worked with cash).
The ability to communicate like a pro-both in writing and out loud.
Why Join Us?
Be part of a company that truly cares about its community.
Enjoy a supportive and inclusive work environment.
Get your foot in the door with a fantastic entry-level role and grow your career with us!
Your Mission Awaits!
Ready to make a splash in the world of banking? Apply now and help us make OceanAir Federal Credit Union the friendliest financial service provider around!
Job Posted by ApplicantPro
Salary : $18 - $22
