Telecommunications Specialist

Job Description

Job Description

Description :

We are looking for a highly skilled and experienced Telecommunications Specialist to oversee the installation, maintenance, troubleshooting, and repair of a wide range of telecommunications systems and devices. The ideal candidate will manage the technical aspects of various projects, ensuring seamless operations and high levels of customer satisfaction. This role requires the ability to lead teams, work independently, and expertise in managing daily telecom operations. This is an excellent opportunity to demonstrate your engineering skills and contribute to OCH's continued success and growth.

Location : Lorton, VA

Core Responsibilities & Duties :

• Direct technical work on projects, ensuring adherence to design concepts and user requirements.
• Perform a variety of analyses and prepare documentation, including reports and presentations.
• Lead teams in on-site management of installations and system configurations.
• Install, operate, maintain, configure, troubleshoot, and repair IT systems, devices, circuits, cables, components, software, and end-user devices.
• Assist in developing and managing project plans, tracking progress, and ensuring project milestones are met.
• Coordinate with teams and programs to ensure technical solutions meet requirements and user satisfaction.
• Handle daily telecom operations, including moves, adds, changes, maintenance, repairs, new installations, testing, and troubleshooting.
• Manage telecom tasks through PMO direction and the DLA J6 ITSM ticketing system.
• Work with Voice Services and Network teams to install and maintain ISDN, Analog, or VoIP (Voice over IP) systems, resolving discrepancies and ensuring smooth operation.
• Troubleshoot and resolve telephone hardware / software issues (e.g., no dial tone, misdirected calls, static).
• Install, maintain, and troubleshoot a variety of telecommunications circuits, including Transport connections (SDH, SONET, WDM, OTN), Ethernet connections (microwave / MPLS / SDH / SONET), Data connections (MPLS, IP, DCN, ATM), Voice connections (customer voice connections, voice routes, core and access links, PA systems), Video circuits (CATV, CCTV, VTC, HD, composite) etc.
• Manage the delivery and removal of IT and telecom equipment to / from customer locations and warehouses.
• Provide logistical support to the Infrastructure and Customer Support groups using ServiceNow software to manage incidents, tasks, and work orders.
• Configure, modify, troubleshoot, and delete VoIP hard phones, softphone numbers, extension mobility profiles, and voicemail profiles.
• Update and modify phone settings, including speed dials and line behavior, using Cisco Unified Communications Manager and other provisioning tools.

Requirements :

Minimum Qualifications :

Education :

Bachelor's degree in Telecommunications, Information Technology, Computer Science, Electronics

Engineering, or a related field (Preferred but not mandatory).

Experience :

Other Required Skills and Abilities :

Security Clearance Requirement :

Candidate must be able to obtain and maintain a secret security clearance.

About Us : At OCH, we are more than just a government contracting firm; we are innovators and leaders in providing cutting-edge IT services and cybersecurity solutions. Driven by a set of fundamental values, we excel in creating secure, efficient, and forward-thinking solutions that empower the government agencies we work with. Our commitment to maintaining the highest standards of integrity, adapting swiftly to new challenges, and focusing on the people we serve ensures that we consistently exceed expectations and lead the industry in innovation and reliability.

What Defines Us :

Why Join Us?

Step into a role at OCH where your contributions make a tangible impact. Join a team that values creativity and initiative, offering a platform to transform the landscape of government IT services. Here, your work is not just a career—it's a mission. Embrace the opportunity to grow, innovate, and excel alongside industry leaders who are as passionate about technology as they are about making a difference. Plus, we offer a comprehensive benefits package designed to support your well being and work-life balance, including :

More!

E-Verify Participation and Equal Employment Opportunity Statement : OCH Technologies, LLC is a participant of E-Verify to verify the identity and employment eligibility of newly hired employees. OCH Technologies is proud to be an equal opportunity workplace and an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.

Veteran’s Preference and Accessibility Statement : At OCH Technologies, we deeply respect and appreciate the unique skills and experiences that veterans bring to our team. As a federal contractor, we proudly offer preference to qualified veterans and wholeheartedly encourage them to apply. We want you to know that your service and dedication will always be valued here! Additionally, we are committed to creating a workplace that is open, welcoming, and accessible to everyone. In line with the Americans with Disabilities Act (ADA), we provide reasonable accommodations throughout the hiring process to ensure that individuals with disabilities can apply without barriers. If you need assistance or accommodations, please don't hesitate to contact us at hr@ochtec.com—we’re here to help.

Encouragement to Women, Veterans and Minorities : Studies show that women, veterans, and people of color are often less likely to apply for jobs unless they meet every qualification listed in a job description. If you’re excited about our mission and the work we do, but don’t meet every single requirement, we still encourage you to apply. At OCH Technologies, we actively seek to reflect the unique experiences and perspectives of women, veterans, and minority groups— whether for this role or others we may have in the future.