What are the responsibilities and job description for the Rental Agent position at Ochs Rent-a-Car?
Get on the fast track to a more rewarding career with Ochs Rent a Car - team that are committed to quality, innovation, customer satisfaction and employee development.
At Ochs Rent a Car, exciting careers and opportunities are made possible, because how far you go is up to you. It's a fast-paced, people-oriented business that offers incredible earning potential and performance-based promotions.
Our philosophy is to take care of our customers and employees first. We know if we do this, success will follow - for both our company and our employees.
Ochs Rent a Car has an exciting opportunity for a Rental Agent. The Rental Agent provides superior, friendly, efficient service during all aspects of the rental car process and assists all customers with the rental and return process. Provides professional, knowledgeable, and courteous service while accurately completing all transactions. Performs all responsibilities with a focus on the needs of our customers and in accordance with our Quality Standards.
This position is located at the Westpark Mall (zip code 63703).
As you are considering a position with Ochs Rent a Car, we invite you to learn more about our business. Today – and every day – the safety and wellbeing of employees, customers, and the communities we serve is our top priority.
Responsibilities
- Determines the type of automobile and accessories desired by customer, location for pick up and return of automobile, and number of days needed for rental
- Quotes cost of rental, based on type of automobile, daily rates, estimated mileage, insurance coverage requested, and amount of deposit required
- Examines customer's driver's license and credit card to determine validity of identification
- Verifies insurance coverage to determine eligibility for rental
- Completes rental contract, explains rental policies and procedures, and obtains customer signature deposit
- Accepts automobiles returned by customer, checks automobile upon return for damage and record mileage and fuel level reading
- Computes rental charges based on the type of automobile, length of time, distance traveled, taxes, and other expenses, such as late charges or damage fees incurred during rental
Qualifications
- Must be at least 21 years of age.
- High School Diploma or G.E.D. required.
- Minimum of 1 year experience handling customer service functions.
- A minimum of basic level experience and understanding of a PC and Microsoft Office Products required.
- Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
- Must have a valid driver's license
- Must have no more than 2 moving violations and/or at fault accidents on driving record in the past 3 years
- No drug or alcohol related convictions (DUI/DWI) on driving record in the past 5 years
- Must be willing and able to stand and/or walk for long periods of time
- Must be willing to work at the Westpark Mall (zip code 63703).
- Must be willing to accept the starting pay of $11.00/hour to $15.00 PLUS INCENTIVES.
Job Type: Full-time
Pay: $16.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Compensation Package:
- Bonus opportunities
Schedule:
- 8 hour shift
- Rotating weekends
Work Location: In person
Salary : $11 - $16