What are the responsibilities and job description for the Front Desk Associate - Hyatt Place Cape Canaveral position at OCI Hospitality?
At OCI Hospitality, we are committed to delivering exceptional guest experiences. Our team at the Hyatt Place in Cape Canaveral, FL is seeking a Front Desk Associate to join our growing staff.
About Us
We are a leading property management company with a rich history dating back to 1978. Headquartered in Duluth, MN, we operate across the country with properties flying flags from top hotel chains such as Hilton, IHG, Choice, and Marriott.
Job Description
- Provide Exceptional Guest Service: Ensure all guest inquiries and concerns are addressed promptly and professionally.
- Beverage Preparation: Prepare condiments for garnishment, present menus, and inform guests of current specials and promotions.
- Cash Handling: Operate the cash register, point of sale system, and telephone while maintaining accurate payment transactions.
- Maintain Cleanliness: Maintain updated knowledge of menu options, preparation methods, and ingredients while operating three-compartment sinks or dish tanks for cleaning glassware.
Requirements
- Minimum Age Requirement: Must meet minimum age requirement as defined by state law.
- Strong Communication: Possess strong communication and interpersonal skills to handle stressful situations with poise and professionalism.
