What are the responsibilities and job description for the Order Fulfillment Specialist position at OCOCHI Corporation?
Location: North Carolina (Remote/Hybrid options available)
About Us:
OCOCHI is a family-run bedding company based in North Carolina, dedicated to providing luxurious and eco-friendly bedding products to our customers. Our commitment to quality, sustainability, and exceptional customer service has made us a trusted name in the industry. As we continue to expand, we are looking for detail-oriented individuals to join our team and help us maintain our high standards.
Position Overview:
We are seeking a meticulous and flexible Order Fulfillment Specialist to join our team. The ideal candidate will be thorough, have excellent communication skills, and be proficient in using basic software. This role will start with hands-on tasks such as picking, packing, and relabeling items, with the potential to transition into more administrative and customer relations responsibilities over time.
Initial Responsibilities:
- Picking and packing orders with precision to ensure accuracy and customer satisfaction.
- Repacking items to maintain product quality and presentation.
- Relabeling items as needed, ensuring correct information is displayed.
Future Responsibilities:
As you grow with the company, you will have the opportunity to take on more advanced roles, including:
- Customer relations: Communicating with customers to address inquiries, concerns, and feedback.
- Providing quotations: Assisting customers with product pricing and quotes for potential orders.
Qualifications:
- High attention to detail and thoroughness in task completion.
- Fluent in English, both written and verbal.
- Flexibility with scheduling to meet business needs.
- Strong communication skills, especially regarding availability and task updates.
- Proficiency in using basic software such as email and monday.com.
- Ability to work independently and as part of a team.
What We Offer:
- Competitive hourly wage
- Opportunity to work in a supportive and family-oriented environment.
- Remote and hybrid work options for better work-life balance.
- Employee discounts on all our bedding products.
- Opportunities for growth and advancement within the company.
How to Apply:
If you are a detail-oriented individual with a passion for quality and customer service, we would love to hear from you. Please submit your resume and a cover letter explaining why you are a great fit for the Order Fulfillment Specialist role at OCOCHI. Send your application to wendy@ocochi.com with the subject line “Order Fulfillment Specialist Application – [Your Name].”
Join our team and help us provide the best sleep experience to our customers!
Job Type: Part-time
Pay: $17.00 - $20.00 per hour
Expected hours: 2 – 10 per week
Benefits:
- Flexible schedule
Location:
- Terrell, NC 28682 (Preferred)
Shift availability:
- Day Shift (Required)
Ability to Commute:
- Terrell, NC 28682 (Required)
Work Location: In person
Salary : $17 - $20