What are the responsibilities and job description for the Octane Raceway - Front Desk Admissions Host position at Octane Entertainment?
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Overview
Imagine your ideal job. Now add kart racing. And arcade games. And parties every day of the week. This isn’t any ordinary workplace; it’s the beginning of a bowled new career as a Greeter/Counter Desk Associate with Bowlero Corp.
The entire in-center experience begins with our Greeters/Desk Attendants. They set the tone for everyone who enters our doors, giving us our first opportunity to our impress guests and providing them with the kind of “WOW” factor they’ve been looking forward to. It’s more than just smiling, waving, and saying hello; you’ll be actively assisting our guests, monitoring guest flow in and out of the center, and following up on guest inquiries in a timely and courteous manner.
Essential Duties: Get a glimpse of all you’ll experience as one of our Greeter/Counter Desk Associates
Give a warm welcome
- Be friendly and inviting to our guests in person and over the phone
Manage the list
- If there’s a waitlist, you’ll take names, distribute pagers, and suggest/upsell other available activities (like games, food & drink) to keep our guests happy & busy.
Be a lanemaker
- Track availability and assign racing, prepare for leagues, and get all the relevant info needed to provide a seamless guest experience
Work the register
- Ring sales at the counter and follow our cash control procedures
Give a quick lesson
- Be available to assist our guests with some very basic instruction
Get technical (sort of)
- Be able to operate our POS system, central panel, computers, and P/A system
Desired skills: Check out the desired skills below and see if you have what it takes to join our team
- HS Diploma or equivalent restaurant/hospitality experience
- Proven success in school/previous job experience
- Excellent telephone etiquette
- Must meet the minimum age required by state law to serve alcohol
