Donor Center Technician I

ESSENTIAL JOB FUNCTIONS:

• Ensures total operation is compliant with state and federal regulations (e.g. FDA approved

Standard Operating Procedures, OSHA, CLIA, and GMP) to maintain the highest production
standards and ensure facility compliance.

• Maintains high level of customer service and positive donor experience in line with company

values and culture.

• Maintains cleanliness of work area to ensure a clean and professional environment. Stocks and

maintains an orderly work area with sufficient supplies to meet production demands.

• Maintains Donor Center equipment based on Standard Operating Procedures and applicable

manufacturer instructions.

• Monitors donor conditions, employing techniques to ensure donor comfort, safety, and the quality

of plasma product.

• Maintains Donor confidentiality based on company policy.
• Maintains complete and accurate record keeping per company’s Standard Operating Procedures.
• Responsible for troubleshooting machine alarms/alerts and perform QCs routinely (defined as

daily/monthly) on equipment.

• Cleans any blood or plasma spills and performs proper procedure for disposition of biohazardous

waste.

• Performs other job-related tasks, as assigned.

Donor Eligibility:

• Ensures that donor meets eligibility criteria based on Standard Operating Procedures.
• Performs donor vitals evaluation per Standard Operations Procedure.
• Performs finger stick for Microhematocrit and Total Protein determination.
• Registers applicant donors per Standard Operating Procedures.

Plasma Collection:

• Sets up and prepares all equipment and disposable supplies for venipuncture and

plasmapheresis procedures per standard operating procedures.

• Disconnects donor after plasmapheresis process is completed per standard operating

procedures.

• Maintains proper ratio to ensure donor safety and quality of product.
• Operates the automated plasmapheresis machines including response and evaluation of all

machine alarms and alerts, responds to donor adverse events, and documents exceptions.

Product Processing:

• Prompt and sterile collection and storage of plasma product and samples per Standard Operating

Procedures.

• Handles tested and untested product, as well as product with unsuitable test results.
• Properly organize samples and product in a walk-in storage freezer per Standard Operating

Procedures.

• Prepares product and samples for shipments, per Standard Operating Procedures and federal

transportation regulations.

• Monitors freezer and refrigerator temperatures and immediately inform appropriate personnel if

equipment is not functioning properly. Record variance if applicable.

JOB SPECIFICATIONS:

• High school diploma or equivalent (GED) required.
• Three (3) months’ experience in clerical or customer service position preferred.
• Specific certification or licensing based on State requirements.
• Basic computer knowledge and skills required.
• Ability to speak, read, write (legibly and accurately), and understand English required.
• Strong customer service skills required.
• Strong organizational skills required.
• Ability to read, follow, and interpret regulations, instructions and manuals required.
• Ability to understand verbal instruction required.
• Ability to read numbers on screening equipment and perform basic mathematical calculations

required.

• Effective communication skills required.

SCHEDULING:

• Must be able to workday and evening hours, weekends, holidays, and extended shifts on a

frequent basis.

• Attendance and punctuality required.

PHYSICAL REQUIREMENTS:

• Utilize all required and appropriate PPE (Personal Protective Equipment) at all times.
• Ability to sit or stand for extended periods.
• Ability to tug, lift, and pull up to thirty-five pounds.
• Ability to bend, stoop, or kneel.
• Occupational exposure to blood borne pathogens.
• Ability to view video display terminal less than 18” away from face for extended periods of

time, up to four (4) hours at a time.

• Ability to work in an environment with a temperature of -40C or colder for extended periods.
• Occasional exposure to and handling of dry ice.
• Ability to perform precise tasks that require repetitive small motor skills, such as drawing

blood for diagnostic tests.

• Ability to use assistive devices if needed for mobility or communication.