What are the responsibilities and job description for the SAP Digital Ops Lead position at Octigo Solutions Inc?
Job Details
Title: SAP Digital Ops Lead (SME)
Location: Overland Park, KS(Local)
Duration: 12 Months
Type: C2C
SAP Digital Ops Lead (SME)
Key Responsibilities:
- Team Leadership: Leading and mentoring the SRE team, ensuring they have the resources and guidance needed.
- System Design and Architecture: Overseeing the design and architecture of reliable systems, ensuring scalability and performance.
- Incident Management: Coordinating response to incidents, conducting post-mortems, and implementing mitigation plans.
- Monitoring and Performance: Setting up and maintaining monitoring tools and dashboards to track system performance.
- Automation: Developing and promoting automation for repetitive tasks to reduce human error and improve efficiency.
- Collaboration: Working closely with development, operations, and other cross-functional teams to ensure smooth delivery of features.
- Capacity Planning: Analyzing system capacity and planning for future growth to ensure the infrastructure can handle demands.
- SLA/SLO Management: Defining and managing Service Level Agreements (SLAs) and Service Level Objectives (SLOs).
- Continuous Improvement: Identifying areas for improvement in system reliability and performance, and driving enhancements.
- Documentation: Ensuring proper documentation of systems, processes, and incident responses to maintain knowledge sharing and good understanding about APIs.
Example Daily Activities:
- Reviewing system performance metrics and addressing any anomalies.
- Leading incident response calls and coordinating with relevant teams.
- Meeting with stakeholders to discuss reliability goals and progress.
- Developing scripts and automation tools for system maintenance tasks.
- Conducting training sessions for team members on best practices.
- Planning and executing system upgrades and infrastructure improvements.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
