What are the responsibilities and job description for the Front Office Staff – Optical Office position at Oculus Optometry?
Company Overview
Oculus Optometry is located in the vibrant Mission Street area of South Pasadena, offering comprehensive eye health services with a focus on advanced technology. We pride ourselves on being a small-town urban boutique that caters to all eyecare and eyewear needs.
Summary
We are looking for a highly motivated, friendly, and organized individual to join our team as Front Office Staff. If you are passionate about customer service and working in a fast-paced, healthcare-focused environment, we want to hear from you!
Responsibilities
As Front Office Staff, you will be the first point of contact for our patients. You will play a vital role in ensuring a smooth and efficient office experience, from greeting patients to managing appointments and handling administrative tasks. The ideal candidate will have excellent communication skills, a positive attitude, and a strong attention to detail.
- Greet and check in patients upon arrival, ensuring a welcoming and friendly atmosphere
- Answer phone calls, schedule appointments, and manage patient insurance inquiries
- Verify and update patient information in our system
- Handle patient billing, insurance verification, and payments
- Assist with maintaining office organization and cleanliness
- Collaborate with the optical team to ensure a smooth workflow
- Provide general administrative support as needed
Requirements
- High school diploma or equivalent (some college education preferred)
- Prior experience in customer service or front office roles (preferably in healthcare or optical setting)
- Strong organizational and multitasking skills
- Excellent communication skills, both in person and over the phone
- Ability to work in a fast-paced environment while maintaining a positive attitude
- Understanding of office software (EMR software, Google Drive, etc.)
- Knowledge of insurance verification in optical industry is a plus!
If you are passionate about providing exceptional service in a dynamic environment, we invite you to apply today and become a valued member of the Oculus Optometry team!
Job Type: Full-time
Pay: $17.00 - $20.00 per hour
Expected hours: 30 – 40 per week
Benefits:
- Employee discount
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
Work Location: In person
Salary : $17 - $20