What are the responsibilities and job description for the Executive Team Admin Support position at Odawa Casino Resort?
Odawa Casino Resort
Job Description
Job Title:Executive Team Admin Support
Reports to:Dual Reporting-GM & Director of Human Resources
Department:Executive
Minimum Pay Rate: $24.00 hour
Job Code:EXADM
Pay Grade:EXEC3
Date Written:6/22/2021
Revision Date:02/12/2024
Job Summary: Under direction of the General Manager & Director of Human Resources, or designee, the Executive Team Admin Support primarily assists the General Manager & assigned Department Directors; receives and routes incoming calls; prepares presentations and reports; assists walk in team members and other visitors; provides general information and assistance; performs routine clerical functions, including word processing and filing; and performs related duties as assigned.
Primary Duties and Responsibilities:
- Must exhibit the utmost level of integrity and ability to handle highly confidential information with professionalism, discretion, tact, initiative, and independence.
- Composes and distributes regular communications from the Executive Team.
- Proofread documents for accuracy, as requested by the Executive Team.
- Assists the GM & Department Directors in daily administrative functions.
- Greet all guests and Team Members in a friendly, open manner.
- Maintain Knowledge of all current and upcoming promotions and events at Odawa Casino Resort.
- Responsible as primary to answer the GM and assigned Director’s phone lines.
- Maintain an efficient filing system for contracts, projects, and all other applicable correspondence.
- Perform routine office duties, such as separating and distributing daily mail, monitoring and ordering and order office supplies, etc.
- Create meeting agendas as requested by the Executive Team.
- Maintain Executive Team calendars as requested.
- Facilitate, compile & draft accurate monthly, quarterly, business plan updates and presentation materials for submission to the Gaming Authority & Tribal Council.
- Obtain signatures from the Executive Team.
- Approves “all user” Odawa Team Member email communications.
- Post updated communications on Team Member bulletin board.
- Maintain and update the internal phone directory.
- Productively handle busy and stressful situations in a positive, cheerful, poised manner and presentation, both in person and on the telephone.
- May be assigned special projects.
- Complete all required training satisfactorily.
- Attend all meetings as required.
- Must maintain the highest level of confidentiality at all times.
- Work at other properties as needed.
- Perform all other duties as assigned within the scope of the position.
System Access: MS Office Suite
Upholds Odawa Casino Mission statement and Values in all aspects of position:
Mission:
We create excitement and memories.
Values:
We create a culture that provides:
- A fun, rewarding, safe, and consistent environment for our Team Members.
- A warm reception, welcoming environment, and friendly atmosphere.
- An optimal entertainment experience through exceptional service.
- Support for the Waganakising Odawak values through Wisdom, Love, Respect, Bravery, Honesty, Humility, and Truth.
- A contribution and connection to the community.
Preference: Applies to Native Americans in accordance with applicable tribal law.
Minimum Qualifications:
- Must be at least 21 years old.
- High School diploma or equivalent required and four (4) years of previous related experience in a senior management office environment required.
- Must have advanced proficiency using all Microsoft Office products or related software and ability to quickly learn specialized software programs.
- Must be able to demonstrate strong attention to detail.
- Must read, write and speak English fluently with the ability to read, comprehend and write simple instructions, short correspondence, and memos.
- Ability to work independently and produce correspondence and reports with minimal direction.
- Strong interpersonal and customer service skills.
- Ability to meet stated deadlines.
- Must demonstrate professional written and verbal communication skills.
- Ability to handle multiple tasks simultaneously.
- Ability to effectively present information in one-on-one and small group situations.
- Excellent time management, including ability to work independently and efficiently, manage multiple projects, set priorities, and meet deadlines in a busy and varied work environment.
- Must be able to type at least 60 WPM.
- Travel between the Petoskey Casino and Mackinaw Casino is required for this position.
- Willingness to be open to learning and growing.
- Maturity of judgment and behavior.
- Must comply with dress code requirements.
- Must be able to meet the attendance guidelines of the job, show up for scheduled shift on time with satisfactory regularity, and work a flexible schedule and days off with ability to work overtime, weekends, holidays, special events, etc., as needed.
- Adhere to regulatory, safety, departmental, and company policies.
- You may be required to pass a skills assessment test to determine if you meet the minimum qualifications of the position.
- Must be able to obtain a gaming license in accordance with the regulations established by the LTBB Gaming Regulatory Commission and be able to serve in the position under any other applicable law.
Salary : $24
