What are the responsibilities and job description for the Security Officer position at Odawa Casino Resort?
Odawa Casino Resort
Job Description
Job Title:Security Officer
Reports To: Security Supervisor
Department:Security
Minimum Pay Rate:$16.50 per hour
Job Code:SYOFC
Pay Grade:SEC1
Date Written:07/23/2008
Revision Date:12/12/2023
Job Summary: Guards casino property against fire, theft, vandalism, and illegal entry, and safeguards all casino Team Members, guests and assets by performing any combination of following duties.
Primary Duties and Responsibilities:
- Greets all guests and Team Members in a friendly, open manner.
- Conducts oneself in a positive and professional manner, acting as a role model for all Team Members.
- Maintains knowledge of all current and upcoming promotions and events at Odawa Casino Resort.
- Has contact with casino guests providing or receiving information or during confrontational situations.
- Uses effective approaches for choosing a course of action or develops appropriate solutions to issues that may arise.
- Maintains open communications with supporting job positions and departments in order to fulfill daily job functions.
- Patrols and checks, periodically, internal and outside perimeters of casino.
- Checks guest ID’s and observes suspicious behavior of Team Members and guests and reports such activity as necessary.
- Ensures that underage guests are not on casino gaming floor and stay in appropriate areas of casino.
- Safeguards casino guests, Team Members, and assets by guarding doors, patrolling building, observing pull team, verifying slot fills and jackpots, and other observation of sensitive assets and procedures.
- Ensures casino property is protected from theft, illegal entry, vandalism, etc.
- Provides security escort for cash transactions in the casino or for entrances to sensitive areas, Team Member and guest escorts as needed.
- Transports fills and credits to and from casino gaming areas, and auditing from casino cashier’s cage.
- Prepares security reports describing activities and incidents.
- Provides assistance as necessary to casino guests.
- Attends all meetings as required.
- Completes all required training satisfactorily.
- Maintains the highest level of confidentiality at all times.
- Works at other properties as needed.
- Performs all other duties assigned within the scope of the position.
Systems Access: Trakka
Upholds Odawa Casino Mission statement in all aspects of position:
Mission:
We create excitement and memories.
Values:
We create a culture that provides:
- A fun, rewarding, safe, and consistent environment for our Team Members.
- A warm reception, welcoming environment, and friendly atmosphere.
- An optimal entertainment experience through exceptional service.
- Support for the Waganakising Odawak values through Wisdom, Love, Respect, Bravery, Honesty, Humility, and Truth.
- A contribution and connection to the community.
Preference: Applies to Native Americans in accordance with applicable tribal law.
Minimum Qualifications:
- Must have basic math skills.
- Must read, write and speak English fluently.
- Must pass a pre-employment physical.
- Long periods of standing and walking; some pushing, pulling, bending, kneeling and reaching required.
- Occasional in-town travel will be required.
- Must be responsible, reliable, and able to make sound decisions.
- Must be flexible with shift and days off with ability to work overtime, weekends, holidays, special events, etc., as needed.
- You may be required to pass a skills assessment test to determine if you meet the minimum qualifications of the position.
- Exposure to loud and continual noise levels and a smoke filled environment.
- Must be able to obtain a gaming license in accordance to the regulations established by the LTBB Gaming Regulatory Commission, and be able to serve in the position under any other applicable law.
Salary : $17
