What are the responsibilities and job description for the Front Desk Associate/Collections position at Odiaga Auto Sales?
Job Summary
We are seeking a dedicated and professional Front Desk Agent to join our team. The ideal candidate will be the first point of contact for our clients, providing exceptional customer service and administrative support. This role requires strong organizational skills, attention to detail, and the ability to manage multiple tasks efficiently in a fast-paced environment.
Responsibilities
- Greet and assist clients as they arrive, ensuring a warm and welcoming atmosphere.
- Manage front desk operations, including answering phone calls, responding to inquiries, collecting payments and directing clients to the appropriate personnel.
- Perform data entry tasks accurately and efficiently, maintaining up-to-date records in our computerized systems.
- Make collection calls, assist with funding.
- Handle administrative duties such as filing, organizing documents, and maintaining office supplies.
- Provide support for customer inquiries and resolve any issues promptly to ensure client satisfaction.
Qualifications
- Previous experience customer service and collections prefer but not required.
- Strong customer support skills with a focus on delivering excellent service.
- Proficient in computer systems with the ability to learn new software quickly.
- Excellent organizational skills with the ability to prioritize tasks effectively.
- Experience with administrative functions is highly desirable.
- Strong attention to detail and accuracy in data entry tasks.
- Ability to work well under pressure while maintaining professionalism at all times.
Join our team as a Front Desk Associate/Collections where you can make a positive impact on our clients' experiences while developing your career in a supportive environment!
Job Type: Full-time
Pay: From $15.00 per hour
Expected hours: 40 per week
Benefits:
- Paid time off
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Weekends as needed
Language:
- Spanish (Required)
Ability to Commute:
- North Las Vegas, NV 89030 (Required)
Ability to Relocate:
- North Las Vegas, NV 89030: Relocate before starting work (Required)
Work Location: In person
Salary : $15