What are the responsibilities and job description for the Manager, Platform Operations position at ODK Media?
Manager, Platform Operations
Fullerton, CA
ODK Media, Inc. is a media group headquartered in Fullerton, CA, United States that provides access to premium international content through its owned and operated streaming platforms, including OnDemandKorea, OnDemandChina, OnDemandViet, and Amasian TV. It also distributes content to global streaming services, cable operators, and movie theaters, serving as the Asian media hub for AAPI communities across the country.
We are currently looking for a Manager, Platform Operations to join our team, who will be responsible for planning, execution, and troubleshooting of a continuous flow of content, Free, Ad-supported Streaming TV (FAST) channels, and ad configurations for Amasian TV and all service platforms. You will play a key role in aligning the team’s performance as a subject matter expert on channel quality and platform operations and growth.
ROLES & RESPONSIBILITIES
- Implement and execute best practices in onboarding channels per ODK Media technical specifications for MRSS feeds, XML feeds, HLS feeds, and XMLTV feeds through managing the Platform team members.
- Implement and execute best practices for onboarding strategies, tooling, and troubleshooting by providing training, guidance, and feedback to the team members.
- Enhance programming by ensuring all proper metadata is provided promptly to meet target launch dates.
- Manage the development and implementation of content programs with entertainment partners.
- Support Management with identifying and evaluating business opportunities and targeting key event programming to drive differentiation.
- Coordinate partner promotions, content tracking, and cross-platform programs with other divisions.
- Coordinate with marketing and creative teams to align content goals and ensure smooth and timely implementation of content programs.
- Track and report channel performance metrics, including viewer engagement, ad revenue, and inventory utilization.
PREFERRED QUALIFICATIONS/EXPERIENCE
- 4 years or more of experience in the streaming/broadcasting industry, along with experience in managing technical specifications for MRSS/XML/HLS feeds, video encoding, metadata, and ad tech.
- Proven communication skills with external partners, as this role is a key collaborator and client-facing.
- Understanding of ad-supported streaming platforms is a plus.
- Bilingual (Korean/English)
- People management/leadership experience, as this role has a team of direct reports.
POSITION REQUIREMENTS
● Bachelor’s degree in Media, Communications, Business, or a related field (or equivalent experience).
● Maintain a high level of support to internal & external customers
● Strong interest in streaming media, digital entertainment, or television.
● Excellent organizational skills and attention to detail.
● Strong analytical and problem-solving skills.
● Proficiency in Microsoft Office Suite, Google Workspace, or similar tools.
● Practical communication skills and a collaborative mindset.
● Ability to adapt to work in a fast-paced, dynamic environment.
● Must be able to be fully on-site and come to the office Monday through Thursday
PERKS & BENEFITS
● Unlimited paid time off
● Health, vision, dental, and life insurance covered for employees and partial coverage for eligible dependents
● Paid sick days and holidays
● 401(k) retirement plans
● Hybrid work policy
● Catered lunch every day with varying local cuisines and a kitchen stocked with drinks and snacks
● Free access to various streaming media applications
● Onsite wellness
● Corporate parties, team bonding events, and much more!
ODK Media, Inc. offers a competitive salary and benefits package. The reasonable estimated salary for this role ranges from ($)75,000 – 85,000. Actual compensation is based upon factors such as the candidate's skills, qualifications, and experience. In addition, ODK Media, Inc. offers a wide range of best in class, comprehensive and inclusive employee benefits for this role including healthcare, dental and vision benefits, a 401(k) plan, unlimited PTO, and more.
ODK Media, Inc. is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Check out our website to learn more about our company at www.odkmedia.net.
The position responsibilities outlined above are intended to define the general contents and requirements to perform this job. It is not to be taken as a complete statement of responsibilities or requirements. This job description does not restrict the Company’s right to assign or reassign duties and responsibilities to this job as needed.
