What are the responsibilities and job description for the Senior Systems Engineer position at ODME Solutions, LLC?
ODME Solutions, LLC Senior Systems Engineer Del Mar, California Apply Now
As a Senior Systems Engineer, you will work on a multi-disciplinary team and provide hands-on technical support to USS Naval Ships both on and offboard ships. The support includes answering helpdesk tickets and travelling to ships located CONUS and OCONUS to conduct troubleshooting efforts in support of CASREPS, as well as installation of all Global Command and Control Systems Maritime currently in the Program of Record.
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Responsibilities :
- Create and review help desk tickets within Helix tracking system for Casualty Reports (CASREPs) and other issues for Command, Control, Communications, Computers, and Intelligence (C4I) systems regarding Program of Record (PoR) customers.
- Provide troubleshooting services for PoR customers via distance support.
- Evaluate and identify deficiencies and conduct corrective actions to resolve issues for software, interfaces, and networks for all C4I systems including, but not limited to GCCS-M FL 4.1.1.1, GCCS-M GL 4.1.2.1, GCCS-M 4.1.5.0 products, C2PC, Link 11, and additional C4I system peripherals for PoR customers. The support efforts include the analysis, resolution, and documentation of operational system issues relating to the C4I products.
- Provide product support for the operation, maintenance, installation, and upgrade of C4I systems onboard USS Naval Vessels.
- Support the operation and administration of heterogeneous C4I systems consisting of PCs, workstations, servers, Local Area Network (LANs), and communications devices.
- Analyze, identify, and implement Commercial off the Shelf (COTS) and Government off the Shelf (GOTS) products that assist in system administration functions.
Requirements :
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