What are the responsibilities and job description for the Customer Success Manager position at Odoo?
Customer Success Manager
This is a hybrid (40% remote and 60% onsite) role in San Francisco, CA.
To get the best candidate experience, please consider applying for a maximum of 3 applications within 12 months to ensure you are not duplicating efforts.
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or assume sponsorship responsibilities for employment visas at this time.
About Odoo
Odoo ERP system is enterprise resource planning software used company-wide for the management of business processes. Odoo provides seamlessly integrated functional business apps called Odoo apps that form an ERP solution. Our unique proposition of integrated apps that work seamlessly together allows users to automate and track everything they do. The open-source development model of Odoo has allowed us to leverage thousands of developers and business experts to build the world's largest ecosystem of fully integrated business apps.
Odoo has become a global network with more than 12 million users and partners in more than 120 countries, and we continue growing with 2000 daily downloads. We are growing fast and need to hire faster.
About the job :
Odoo is seeking to expand its vibrant and innovative sales teams significantly. Apply to work within an organization that values independence, flexibility, and personal growth.
The Customer Success Team is helping customers across North America to streamline their business processes with Odoo's integrated software solutions. This is a sales job for people excited to work at the intersection of software and business. You'll learn the value that software can provide across a variety of verticals and how Odoo's diverse suite of apps (over 50!) can be used to alleviate company needs.
We expect the candidate to be proactive and have a "get it done" spirit.
Responsibilities :
- Contact customers currently using Odoo
- Analyze clients' business operations and drive adoption
- Execute all phases of a subscription renewal plan
- Build and maintain relationships with clients
- Empathize with customer needs
- Be part of the entire sales cycle
Qualifications and Requirements :
Nice to Have :
Compensation and Perks :
The estimated annual compensation range for this role is $70,000-$90,000 OTE (on-target earnings), with a base salary range of $50,000-$70,000. Please note that actual salaries may vary within, above, or below this range based on factors such as education, training, experience, professional achievement, business needs, and location.
Ensuring a diverse and inclusive workplace where we learn from each other is core to Odoo's values. We welcome people of different backgrounds, experiences, abilities, and perspectives. We are an equal-opportunity employer and a pleasant and supportive place to work. Pursuant to the San Francisco Fair Chance Ordinance, we will consider employment-qualified applicants with arrest and conviction records.
Salary : $50,000 - $70,000
