Human Resources Staffing Coordinator

We are seeking a reliable, organized, and compliance-focused Human Resources Staffing Coordinator to lead and support our team of phlebotomists and specimen collectors. In this essential role, you will be responsible for daily scheduling, communication, and staff coordination, as well as ensuring that all field-based collection activities adhere strictly to healthcare regulatory standards and internal compliance protocols.

Reporting to the Human Resources Manager, you will serve as the main point of contact for collectors, supporting their training, performance, and compliance with HIPAA, OSHA, and laboratory safety standards. If you're a natural problem solver with a strong sense of accountability, attention to detail, and a passion for excellence in patient care and compliance, we want to hear from you.

Company Description

At ODX Health, our mission is to provide accurate, timely, and reliable clinical laboratory services that support exceptional patient care and advances public health. We are committed to scientific excellence, operational integrity, and compassionate service. Through innovation, continuous improvement, and a dedicated team of professionals, we strive to be a trusted partner to healthcare providers and a vital contributor to the well-being of the communities we serve.

Responsibilities

• Coordinate daily assignments, scheduling, and site coverage for specimen collectors across multiple locations.
• Monitor staff attendance, conduct, and performance while ensuring alignment with internal expectations and clinical standards.
• Enforce healthcare compliance practices and company-specific protocols related to specimen handling and patient interaction.
• Conduct periodic audits of collection practices and documentation to ensure adherence to compliance and quality standards.
• Identify and escalate non-compliance or performance issues as appropriate.
• Assist with training and onboarding of new collection staff, with a focus on compliance procedures and safe patient interaction.
• Maintain accurate records of staff assignments, competency verifications, compliance checks, and incident reports.
• Communicate clearly with internal departments, provider offices, and draw site contacts to ensure effective collaboration and patient satisfaction.
• Participate in and support site visits, quality audits, and corrective action plans when necessary.

Qualifications

Required:

• High school diploma or equivalent.
• Minimum of 2 years' experience in healthcare, laboratory services, or field-based operations.
• Demonstrated understanding of healthcare compliance, HIPAA, and clinical specimen collection protocols.
• Minimum of 1 year experience leading or supporting teams, especially in a healthcare or diagnostic setting.
• Excellent communication, organizational, and documentation skills.
• Ability to travel locally between client locations and service sites as needed.
• Computer proficiency and ability to work with laboratory management systems.
• Valid driver's license and reliable transportation.

Preferred:

• Certified Phlebotomist, Medical Assistant, or related healthcare certification.
• Experience overseeing compliance or quality assurance functions in a medical or laboratory environment.
• Familiarity with CLIA-regulated testing environments and pre-analytical specimen requirements.
• Training or certification in healthcare compliance, safety, or risk management is a strong plus.

Key Traits for Success

Integrity: Committed to maintaining patient confidentiality and regulatory compliance at all times.

Leadership: Able to support, coach, and direct a remote workforce with professionalism and clarity.

Attention to Detail: Diligent in documentation, scheduling, and tracking compliance activities.

Problem Solver: Comfortable resolving scheduling, communication, or protocol issues quickly and effectively.

Patient-Focused: Understands the importance of the collection experience in the broader continuum of care.