Milieu Supervisor

Description

Why You Will Love Working with Us!

The Aster Springs Richmond locations provide residential and outpatient eating disorder treatment with housing options in home-like settings in peaceful surroundings. With a team of highly credentialed, experienced therapists, nutritionists, and other team members, we ensure that each client receives whole-person and multidimensional care that helps them progress towards recovery. Our compassionate staff works with each client and their family to create an individualized comprehensive care plan that meets their needs. At Aster Springs – Richmond, we provide evidence-based treatment programs to adults of all genders, ages 18 and older.

What We Offer

• Collaborative environment dedicated to clinical excellence
• Multiple Career Development Pathways
• Company Supported Continuing Education & Certification
• PPO & HDHP Health Plan Options
• Flexible Dental & Vision Plan Options
• 100% Company Paid EAP Emotional Well-Being Support
• 100% Company Paid Critical Illness (with health enrollment plan)
• 100% Company Paid Life & ADD
• 401K with Company Match
• Company-Sponsored HSA, FSA, & DSA Tax Savings Accounts
• Generous Team Member Referral Program
• Parental Leave

How You will Contribute

The Milieu Supervisor provides training, scheduling, and immediate supervision for the Recovery Care Specialist team at their designated facility. Position collaborates with the Operations Manager to ensure adequate staffing is maintained, ensuring a high level of client safety and customer service. The Milieu Supervisor provides support for staff and clients in various clinical, nutritional and administrative activities to ensure optimal client outcome. Serves as a trainer and mentor to the Recovery Care Specialists, providing coaching for continuous quality improvement. Demonstrate a desire and willingness to model the Aster Springs mission within job responsibilities and uphold the mission within interactions with others.

Relationships and Contacts

Within the organization: Maintains frequent and close working relationships with team members throughout all levels of the facility.

Outside the organization: Initiates and maintains professional therapeutic engagement with clients and families. May initiate and maintain working relationships with clinical providers, referral partners and vendors as needed and directed.

Essential Responsibilities

• Provides immediate supervision for Recovery Care Specialists in the oversite of clients throughout their treatment program, ensuring client safety and a high level of customer service.
• Participates in the hiring process.
• Provides onboarding training, coaching, mentoring and performance management activities.
• Creates and maintains team schedules ensuring adequate staffing levels at all times.
• Promotes client involvement in the treatment program; supports clients throughout their treatment journey.
• Performs routine forms of daily client care while assisting and ensuring timely and effective clinical activities, charting and orientation completion.
• Collaborates with the Clinical Director to ensure appropriate emotional support is provided to clients.
• Demonstrates the ability to lead group(s) and mentors Recovery Care Specialists in these efforts.
• Communicates pertinent client information to the Clinical team in a timely manner.
• Maintains timely and clinically appropriate documentation, ensures Recovery Care Specialists are trained in and adhere to documentation processes.
• Ensures Recovery Care Specialists are participating and eating meals with the clients, providing role modeling health food and body image behaviors. 
• Observes client behavior during and after meals. 
• Mentors the Lead Recovery Care Specialists with the same.
• Assists with and leads in the timely completion of administrative duties, including but not limited to checklists, answering phones, mail distribution, scheduling.
• Represents the Recovery Care Specialist team in treatment team meetings, leadership meetings, and other meetings as needed.  
• Assists with and leads in the timely completion of housekeeping duties, including cleaning of facilities (i.e. taking out trash, loading and unloading dishwasher, laundry, running errands and other duties as assigned).
• Leads and facilitates meetings with the Recovery Care Specialists throughout the year and records minutes.
• Conducts tours for clients, family members, students, visitors, as requested.
• Updates job knowledge by participating in training and educational opportunities.

Qualifications

What We're Seeking

Requires 2 years of experience working in a behavioral health setting, preferably with eating disorders.  Bachelor’s degree or equivalent in combined education and experience preferred.

Other Requirements

• Position requires incumbent to have a valid driver’s license, and acceptable driving record.
• Current CPR and First Aid Certification, or willingness to complete within the first 30 days of employment

Aster Springs provides equal employment opportunities without regard to race, color, creed, ancestry, national origin, ethnicity, sex, gender, sexual orientation, marital status, religion, age, disability, gender identity, genetic information, service in the military, or any other characteristic protected under applicable federal, state, or local law. Equal employment opportunity applies to all terms and conditions of employment. Aster Springs Treatment Center reserves the rights to modify, interpret, or apply this job description in any way the organization desires.  This job description in no way implies that these are the only duties, including essential duties, to be performed by the employee occupying this position.  Reasonable accommodations may be made to reasonably accommodate qualified individuals with disabilities. This job description is not an employment contract, implied or otherwise.  The employment relationship remains “At-Will.”

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