What are the responsibilities and job description for the Patient Account Specialist position at ODYSSEY BEHAVIORAL GROUP?
Job Details
Description
Hours required for position: Monday - Friday 9:00am-5:30pm
This position is onsite in the Business Office located in Pendleton, IN.
Who We Are:
Join a passionate and caring team who work collaboratively to support our clients! At Selah House, staff provide comprehensive and compassionate care for adolescent and adult women who are diagnosed with eating disorders. Selah House is the only licensed inpatient, residential, and partial hospitalization program (PHP) eating disorder treatment center in the state of Indiana.
What We Offer:
- Collaborative environment dedicated to clinical excellence
- Multiple Career Development Pathways
- Company Supported Continuing Education & Certification
- PPO & HDHP Health Plan Options
- Flexible Dental & Vision Plan Options
- 100% Company Paid EAP Emotional Well-Being Support
- 100% Company Paid Critical Illness (with health enrollment plan)
- 100% Company Paid Life & ADD
- 401K with Company Match
- Company-Sponsored HSA, FSA, & DSA Tax Savings Accounts
- Generous Team Member Referral Program
- Parental Leave
How You Will Contribute:
The Patient Account Specialist is responsible for overall Revenue Cycle functions. The Patient Account Specialist helps improve cash flow and participates in increasing the overall health of the company’s receivables.
Essential Responsibilities
- Communicating with patients and collecting patient payments.
- Patient demographic entry for record keeping.
- Creates and sends financial agreements for patients.
- Provides excellent customer service with the ability to communicate to both insurance companies and patients.
- Verifies patient insurance benefit information through VOB process.
- Documents benefit specifics for various plans and identifies any coverage restrictions.
- Review, scan, label, and upload all patient account correspondence, including insurance correspondence.
- Documents activities and communicates to supervisor as appropriate.
- Timely follow up on all outstanding insurance claims.
Qualifications
What We Are Seeking:
High school diploma with at least one (1) year of healthcare experience required. Prior experience in Mental Health, Substance Abuse Disorder Treatment, or behavioral healthcare field preferred.
Other Requirements
Position requires incumbent to have a valid driver’s license and vehicle insurance.
Selah House provides equal employment opportunities without regard to race, color, creed, ancestry, national origin, ethnicity, sex, gender, sexual orientation, marital status, religion, age, disability, gender identity, genetic information, service in the military, or any other characteristic protected under applicable federal, state, or local law. Equal employment opportunity applies to all terms and conditions of employment. Selah House reserves the rights to modify, interpret, or apply this job description in any way the organization desires. This job description in no way implies that these are the only duties, including essential duties, to be performed by the employee occupying this position. Reasonable accommodations may be made to reasonably accommodate qualified individuals with disabilities. This job description is not an employment contract, implied or otherwise. The employment relationship remains At-Will.
