What are the responsibilities and job description for the Client Services Associate position at Odyssey Executives?

Job Description

We are a team of activists passionate about giving back to our community. Our team puts their creativity and devotion to the test every day by creating new and innovative ways of expanding our charity partner’s impact. We immediately need a Client Services Associate to assist with both our new and existing nonprofit clients. The Client Services Associate will assist with creating forward-thinking fundraising initiatives that increase community donations for the charity organizations we partner with.

Client Services Associate Responsibilities :

Communicating with clients and potential donors during fundraising events
Creating maximum exposure to generate increased revenue for our charity partners
Learn all marketing strategies and attend educational training for professional growth
Attend daily meetings to learn about client requirements and brainstorm ways of improving campaign results
Maintain up to date knowledge on our charity partners and follow up with potential donors
Review and resolve any client concerns promptly
Work with cross-functional teams to address our charity clients' requests and inquiries

Client Services Associate Requirements :

A background in customer service, sales, or marketing is preferred but not required

1-3 years of experience in a client-facing role

A strong desire to work in a hands-on role focused on giving back to the community

Ability to attend in-person meetings and training at our office

Must be comfortable speaking in front of both small and large groups

Comfortable working individually and as part of a team

Solution-oriented and willing to help fellow team members

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