Demo

Family Support Specialist

Odyssey Family Executive Center of South Norwalk,...
Norwalk, CT Full Time
POSTED ON 3/18/2025
AVAILABLE BEFORE 5/17/2025

Family Support Specialist

ABOUT US:

The Odyssey Family Executive Center of South Norwalk’s mission is to work in partnership with families, community organizations, and industry leaders to provide access to information, resources, and career pathways that will position families to improve outcomes for their children and themselves. The Center recognizes that socioeconomic disparities are the breeding grounds for generational poverty which drives our commitment to tackle the opportunity gaps that have hindered the families of South Norwalk for far too long.

ABOUT THE ROLE:

The Center seeks a Family Support Specialist (FSS) with education and/or experience related to maternal health and/or newborn care and development to initiate and maintain regular and long-term contact/support to families. Activities will occur primarily within the family’s home or wherever the family is most comfortable (ex: our Center, library, etc.). The FSS provides family-centered and strength-based interventions directed at establishing a trusting relationship; assisting in strengthening the parent-child relationship; assisting parents in improving their skills to optimize the home environment; improving the family support system; and increasing the family’s ability to problem solve and advocate for themselves and their children. The FSS will also identify and refer families to other supportive services within the Center and throughout Norwalk. As a vital member of the Center team, the FSS will contribute to the general operations and support of the Center.

ESSENTIAL DUTIES (not limited to):

Responsible for completing needs assessments with parents after enrollment

Support the development of parent-child relationship

Maintain visitation schedules

Responsible for keeping families engaged

Use reflective practice techniques to connect with parents

Assist families in establishing goals

Assess the growth and development of the target child

Enter and track family information and progress in database

Contribute to the operations of the Center providing administrative and operational support as needed

SELECTION CRITERIA AND QUALIFICATIONS:

Bachelor’s degree in human services or fields related to education and family support services (required)

Education (certification, training, etc.) or 2 years or more experience related to maternal health and/or newborn care and development (preferred)

Reliable transportation and valid CT driver’s license (required)

Experience working with or providing services to children and their families, primarily within the 0-3 age population

Ability to establish trusting relationships

Experience providing services to culturally diverse communities

Interest to learn about infant and child development

Open to providing and receiving reflective practice

Infant mental health endorsement (preferred)

Strong communication and writing skills

Time management and organizational skills

Friendly, enthusiastic, and positive attitude

Commitment to equity and the Center’s mission

This is a grant-funded position guaranteed for 3 years, with the potential for a two-year extension. Although the Center intends to maintain this role for the long term, we cannot guarantee employment beyond 3 years.

Job Type: Full-time

Benefits:

  • Dental insurance
  • Health insurance
  • Professional development assistance
  • Vision insurance

Schedule:

  • 8 hour shift
  • Monday to Friday
  • Weekends as needed

Language:

  • Spanish (Required)

License/Certification:

  • Driver's License (Required)

Willingness to travel:

  • 25% (Preferred)

Work Location: In person

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