Case Manager, Scatter Site

TITLE: Case Manager

REPORTS: Case Manager Supervisor

DEPARTMENT: Housing

LOCATION: 1308 Southern Blvd., Bronx, NY 10459

Our Mission:

Since 1967, Odyssey House has been providing innovative services and programs to a broad population of individuals and families struggling with substance use and mental health disorders. Odyssey House helps New Yorkers of all ages—and across all five boroughs—beat drugs and alcohol with highly individualized treatment programs. Odyssey House provides high quality, holistic treatment impacting all major life spheres, including psychological, physical, social, family, educational and spiritual in order to support personal rehabilitation, renewal and family restoration.

If that sounds different than other treatment programs, you’re right. Because Odyssey is where recovery gets real.

In addition to competitive salaries, Odyssey House offers:

• A 35-hour work week (as opposed to a 40-hour work week)
• Vacation Plan and Holiday Schedule
• Life Insurance
• Medical Insurance (Two Plans)
• Dental and Vision Insurance
• Additional Insurance Coverages (hospitalization, accidental, critical illness coverage)
• Long-Term & Short-Term Disability
• Flexible Spending Account/Health Reimbursement Account
• 403(b) Plan
• Corporate Counseling Associates (CCA) EAP benefit
• Ability Assist Counseling Services (through The Hartford)
• Commuter Benefits
• Educational Assistance Programs
• Special shopping discounts through ADP Marketplace and PlumBenefits
• RUFit?! Fitness Program
• Pet Insurance
• Legal Assistance
• Optum Financial Service through ConnectYourCare
• Benefit Advocacy Center through Gallagher

MAJOR FUNCTIONS:

The case manager provides case management services to tenants who have a history of chronic street homelessness and substance abuse issues. The case manager oversees the clinical aspects of the program, including intake & assessment, client engagement, treatment and service plans, and coordination amongst other providers for service needs (i.e., day treatment, psychiatric care, etc).

SPECIFIC DUTIES & RESPONSIBILITIES:

• Provide case management to assigned caseload.
• Ensure service delivery and documentation compliance in accordance with the written agreements and contracts.
• Participate in tenant selection, intake and orientation.
• Work as a member of the social service team in the development of on-site and off-site socialization, vocational/educational, risk reduction and skill-building activities with a view toward community inclusion and integration.
• Formulates appropriate Vocational & comprehensive written service plan within 30 days of admission and service plan review every quarter.
• Conduct Mental Health Assessments for all tenants.
• Refer tenants, as needed for appropriate mental health services.
• Serve as liaison among community realtors, and groups including, social service, government, and business organizations.
• Participate in ongoing individual supervision, team meetings, case conferencing, division meetings and trainings, internal and external.
• Update the apartment furniture equipment registers annually.
• Adhere to on-call systems to facilitate crisis intervention, emergencies and other situations that require immediate action.
• Maintain program participant files in accordance with funding regulations.
• Conduct or arrange annually and monthly housing quality inspections of housing units occupied by program participants. Identify deficiencies in maintenance and communicate with program participants and/or landlords, as appropriate, to correct deficiencies.
• Conduct or arrange for inspections annually, complete recertification in accordance with regulations.
• Intervene and deal with problems from landlords and program participants; assists in the resolution of these problems.
• Develop and maintain good landlord-tenant relations among program participants.
• 24 hour/ 7 day on call staffing availability.
• Collection of all tenant rent.
• Other duties as assigned.

*Requirements: CASAC or CASAC-T with 2 years of related experience. Knowledge of mental illness, substance use, HIV/AIDS, and homelessness. *

Odyssey House is an equal opportunity employer maintaining a non-discriminatory policy on hiring of its personnel. Odyssey House, and its operational divisions, will not discriminate against any employee or applicant because of race, creed, color, national origin, sex, disability, marital status, sexual orientation or citizen status in all employment decisions including but not limited to recruitment, hiring, upgrading, demotion, downgrading, transfer, training, rate of pay or other forms of compensation, layoff, termination and all other terms and conditions of employment.