Deputy Director of Operations

TITLE: Deputy Director of Operations

REPORTS: Program Director

FLSA CODE: Exempt

PROGRAM: Odyssey House Lafayette Avenue:1264 Lafayette Ave. Bronx, NY 10474

SALARY: $62,400 - $75,000

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Our Mission:

Since 1967, Odyssey House has been providing innovative services and programs to a broad population of individuals and families struggling with substance use and mental health disorders. Odyssey House helps New Yorkers of all ages—and across all five boroughs—beat drugs and alcohol with highly individualized treatment programs. Odyssey House provides high quality, holistic treatment impacting all major life spheres, including psychological, physical, social, family, educational and spiritual in order to support personal rehabilitation, renewal and family restoration.

If that sounds different than other treatment programs, you’re right. Because Odyssey is where recovery gets real.

Odyssey House offers:

• A 35-hour work week (as opposed to a 40-hour work week)
• Vacation Plan and Holiday Schedule
• Life Insurance
• Medical Insurance (Two Plans)
• Dental and Vision Insurance
• Additional Insurance Coverages (hospitalization, accidental, critical illness coverage)
• Long-Term & Short-Term Disability
• Flexible Spending Account/Health Reimbursement Account
• 403(b) Plan
• Corporate Counseling Associates (CCA) EAP benefit
• Ability Assist Counseling Services (through The Hartford)
• Commuter Benefits
• Educational Assistance Programs
• Special shopping discounts through ADP Marketplace and PlumBenefits
• RUFit?! Fitness Program
• Pet Insurance
• Legal Assistance
• Optum Financial Service through ConnectYourCare
• Benefit Advocacy Center through Gallagher

MAJOR FUNCTIONS:

The Deputy Director of Operations is responsible for oversight of job performance, guidance and direct supervision of all facility maintenance, food service, and facility coverage staff.  They are responsible for monitoring the safety and security of the facility, overall cleanliness and maintenance of the facility and to ensure compliance with safety and physical plant standards.

SPECIFIC DUTIES & RESPONSIBILITIES:

1. Assign tasks; provide instructions and guidelines, monitor performance and review work for all operations staff.
2. Supervise interior and exterior care and maintenance of the facility, directing resources according to need.
3. Plan facility operations within budget, institute cost saving measures and take responsibility for expenditures within facility's operating costs.  Confer with financial staff on facility budget. 
4. Perform as bursar and maintain petty cash, WAM, and MetroCard banks, in accordance with program policies and regulatory standards, and perform regular reconciliations. 
5. Maintain inventory and order all housekeeping, maintenance and food service supplies. 
6. Participate in Risk Management meetings and Quality Assurance Reviews. 
7. Attend all appropriate trainings, meetings and case conferences as determined by Program Director. 
8. Conduct and document monthly Fire and Opioid Overdose Rescue Drills.

1. Responsible for ensuring compliance with all HRA requirements.

1. Ensure necessary facility staff receives First Aid, CPR and Certificate of Fitness training as required by regulations.
2. Collaborate with Director of Food Service and Director of Maintenance, Senior Driver to maintain to provide oversight of HVAC, disaster plans, food service policies, transportation, as it pertains to specific facility.
3. Provides and implements formal orientation plan to newly hired directly subordinate staff.
4. Assure all directly subordinate staff is adequately trained.  
5. Prepare all proposals and reports as needed.
6. Provide direct supervision for subordinate staff as per Odyssey House policies.  
7. Prepare written annual evaluations on staff under his/her supervision.
8. Lead quality management activities in collaboration with Program Director. 
9. Provide oversight of facility transportation system (if applicable).
10. Other relevant duties as assigned.

1.    High School Diploma/G.E.D. required and two (2) years’ experience working within a human service setting required.
2.    One (1) year of experience delivering supervision preferred
3.    CASAC preferred.
4.    Experience in building management including fire alarm, HVAC, plumbing and electrical systems.
5.    Experience in residential facilities management including food services preferred.   
6. Proficiency with computer operation (Microsoft Word, Excel, Electronic Health Record and Outlook programs). 
7. Must be able to work a flexible schedule.  
8. This position will require availability as needed including on call responsibilities.

Odyssey House is an equal opportunity employer maintaining a non-discriminatory policy on hiring of its personnel. Odyssey House, and its operational divisions, will not discriminate against any employee or applicant because of race, creed, color, national origin, sex, disability, marital status, sexual orientation or citizen status in all employment decisions including but not limited to recruitment, hiring, upgrading, demotion, downgrading, transfer, training, rate of pay or other forms of compensation, layoff, termination and all other terms and conditions of employment.