What are the responsibilities and job description for the Wedding & Events Server - Grand Superior Lodge position at Odyssey Resorts?
Job Description
At Odyssey Resorts, we're seeking an enthusiastic Wedding & Events Server who is passionate about hospitality and eager to create memorable experiences for our guests.
Key Responsibilities:
- Event Setup: Assist with the elegant setup of tables, linens, chairs, and other essentials for banquet events, ensuring a beautiful and welcoming atmosphere.
- Warm Welcomes: Greet guests promptly and with a friendly demeanor, making them feel immediately at home.
- Order Management: Take food and beverage orders accurately and efficiently, entering them into the point-of-sale system with precision.
- Timely Delivery: Serve food and beverages from the kitchen and bar to guests promptly, ensuring a seamless dining experience.
- Guest Satisfaction: Monitor and observe guests' dining experiences, ensuring they are delighted with their food and service. Respond promptly and courteously to any requests or concerns.
Requirements:
High school diploma or equivalent education degree (GED) preferred but not required; less than one-year related experience; or acceptable equivalent combination of education and experience.
Competencies, Skills, Abilities:
- Ability to be adaptable and flexible.
- Ability to operate, clean and maintain equipment.
- Upholds Odyssey Values and the principles of HEART.
- Adhere to safety and sanitation standards.
- Respond to guest complaints ensuring guest satisfaction.
- Foster and promote a cooperative working climate.
- Display honest and ethical behavior.
- Prioritizes and plans work activities.
- Uses time efficiently.
- Expresses self well in conversations with others with the ability to instill a sense of confidence in the company's services.
- Ability to accept constructive criticism while dealing calmly and effectively in high-stress situations.
- Maintains acceptable attendance and punctuality.
- Ability to read, analyze and interpret documents such as safety rules, operating manuals, etc.
- Ability to effective present information and respond to customers.
- Ability to calculate figures and amounts such as discounts.
- Ability to interpret a variety of instructions furnished in written or oral form.
- Ability to use a computer for job-related software programs.
We offer flexible freedom, employer recognition, state-of-the-art resources, hospitality from the heart, engage innovate impact, open doors for growth, and awesome benefits.
