HCBS Coordinator

Job Summary:

The HCBS Office Coordinator will be responsible for managing the administrative and operational functions of the Home and Community-Based Services department. This role includes coordinating services for clients, managing office operations, and ensuring compliance with state and federal regulations.

ESSENTIAL JOB FUNCTIONS:

To perform this job successfully, an individual must be able to satisfactorily perform each essential function listed below:

Administrative Support:

• Provide administrative support to the HCBS department, including scheduling appointments, managing calendars, and preparing documentation.
• Maintain accurate and organized client records, ensuring confidentiality and compliance with HIPAA regulations.

Client Coordination:

• Coordinate and schedule services for clients, ensuring timely and appropriate care.
• Serve as a point of contact for clients and their families, addressing inquiries and concerns promptly and professionally.
• Assist in the intake and assessment process for new clients.
• Office Oversight:
• Assist with oversight of daily office operations, including managing supplies, equipment, and office space.
• Handle incoming and outgoing correspondence, including mail, emails, and phone calls.

Compliance and Reporting:

• Ensure compliance with all relevant state and federal regulations, including Medicaid requirements.
• Prepare and submit required reports and documentation in a timely manner.
• Assist in audits and quality assurance processes.

Team Collaboration:

• Work collaboratively with HCBS staff, including care coordinators, nurses, and therapists, to ensure seamless
• service delivery.
• Participate in team meetings and contribute to the development of program strategies and initiatives.

Technology and Systems Management:

• Utilize electronic health records (EHR) and other software systems to manage client information and service documentation.
• Provide technical support and training to staff on office systems and software.

Minimum Knowledge and Skills required by the Job

Education: Associate's degree in Business Administration, Healthcare Administration, or a related field (Bachelor's degree preferred).

Experience:

Minimum of 2 years of experience in an administrative or coordination role, preferably in a healthcare or human services setting.

Skills:

• Strong organizational and time management skills.
• Excellent communication and interpersonal abilities.
• Proficiency in Google Workspace and EHR systems.
• Ability to work independently and as part of a team.
• Knowledge of HCBS programs and Medicaid regulations is a plus.

Working Conditions:

• Office environment with occasional travel to client locations or community meetings.
• May require occasional evening or weekend work.

Salary and Benefits:

• Competitive hourly rate based on experience.
• Comprehensive benefits package including health insurance, paid time off, and more.

Physical Requirements:

• Light work. Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a
• negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of
• forces greater than that for sedentary work and the worker sits most of the time, the job is rated for light work.

Job Type: Full-time

Pay: $24.00 - $26.00 per hour

Expected hours: 40 per week

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

License/Certification:

• Driver's License (Preferred)

Ability to Commute:

• Flagstaff, AZ 86004 (Required)

Ability to Relocate:

• Flagstaff, AZ 86004: Relocate before starting work (Required)

Work Location: In person

Salary : $24 - $26