Senior Business Systems Analyst

• 3-7 years of experience in IT project management, product delivery, or a similar business analytics role.
• Working knowledge or experience with the following:
  • Project Management: (Agile/SCRUM, PMP, etc.)
  • Data visualization tools: Tableau, Power BI (preferred), Qlik
  • Data manipulation, analysis, and visualization using tools: SQL, Python, R
  • Statistical techniques and concepts: regression analysis, hypothesis testing, data mining, machine learning algorithms and predictive modeling techniques
  • Understanding of data warehousing architecture and data pipeline development process
• Experience with IT service management (ITIL: service request, incident, change, asset/configuration item, knowledge management) preferred.
• Excellent written and verbal communication skills, with the ability to effectively present complex information to non-technical stakeholders.
• Bilingual in English and Mandarin is a plus but not required.

• Business Requirements Gathering
  • Collaborate with stakeholders to understand business objectives and requirements.
  • Conduct interviews and workshops to elicit and document business needs.
  • Translate business requirements into data analysis plans and strategies.
• Business Process Analysis
  • Analyze existing business processes and workflows to identify areas for improvement.
  • Conduct gap analyses to identify opportunities for increased efficiency and effectiveness.
  • Make recommendations for process enhancements and optimization.
• Data Collection and Processing
  •  Gather and consolidate data from various sources, ensuring data accuracy and integrity.
  •  Develop and implement data collection systems and strategies
  •  Clean and preprocess data to remove inconsistencies and errors
  •  Support global data warehousing operation and contribute to data pipeline development process
• Data Analysis and Interpretation
  •  Perform in-depth analysis using statistical techniques and tools
  •  Identify patterns, trends, and relationships in complex data sets
  •  Present findings and insights in a clear and concise manner to non-technical stakeholders
• Reporting and Visualization
  •  Create reports and visualizations to communicate data-driven insights effectively
  •  Develop dashboards and data visualizations using tools such as Tableau, Power BI, or Excel
  •  Monitor key performance indicators (KPIs) and provide regular updates to relevant teams
• Data Modeling and Forecasting
  •  Build and maintain predictive models using statistical and machine learning algorithms
  •  Conduct forecasting and trend analysis to support strategic planning and resource allocation
  •  Evaluate model performance and make recommendations for improvement
• Data Quality and Governance
  •  Ensure data quality and integrity by implementing data governance practices
  •  Identify data quality issues and collaborate with relevant teams to resolve them
  •  Establish and maintain data documentation and standardization processes
• Collaboration and Communication
  •  Collaborate with cross-functional teams to understand data requirements and provide analytical support
  •  Communicate effectively with stakeholders to understand their needs and deliver actionable insights
  •  Bridge the gap between technical and non-technical teams by translating technical concepts into business terms
  •  Stay up to date with industry trends and best practices in business and data analysis

• $110,000 – $150,000/year based on education and experience level.

• Hybrid work schedule (1-day a week working from home); laptop provided by OEC Group
• 10-days PTO (Paid Time Off), Employee Appreciation Days, Paid Holidays, Sick/Flex time.
• Full Health Insurance coverage including medical, dental, vision, term life, and accident insurance.
• 401K retirement plan with 3% company match.
• Discounted pet insurance - woof! woof! meow!
• Annual performance bonus and mid-year reviews for salary increases.

• Bachelors in business analytic, computer science, information technology, or a related field

Salary : $110,000 - $150,000