Business Development Representative - PartsTech - Hybrid in Austin, TX

Job Summary Conducts warm calls to qualify new accounts and reengage old accounts and leads for the PartsTech aftermarket parts ordering platform.   Training for this role will be held onsite for the first 1-2 weeks and will move to a Hybrid work schedule thereafter. Candidates must live within the Austin, TX or Bee Cave, TX areas to be considered for this role.   Key Responsibilities Engages inbound accounts to qualify and convert to daily users via outbound phone calls. Maintains active engagement with leads and existing repair shop users via phone calls, texts, and email using the phone system and Salesforce CRM (Customer Relationship Management) system.  Builds and maintains expert knowledge of the PartsTech software system in order to conduct product demos via phone and screen sharing.  Provides consistent follow-up with existing customers to regain interest in using PartsTech, while passing qualified accounts to the Onboarding Account Executive team via internal processes. Works on cold/warm calling, clean speech, overcoming objections, and customer qualification techniques to maintain and improve sales knowledge, skills, and abilities. Creates, builds and updates pipelines and activity reports in Salesforce CRM. Enters, organizes and updates vital information on users in our phone system, Salesforce CRM or other tools.    Education Requires a high school diploma, GED, or equivalent.    Experience At least 1 year of experience in inside sales selling SaaS/IT/software, with a track record of success in inside sales and account management reaching customers via phone and email.   Must also be able to demonstrate the following skills and abilities: Excellent communication skills. Can effectively organize and manage day-to-day work and priorities, and use time, energy and resources to meet goals, deadlines, and deliverables. Ability to learn about products and services and describe/explain them in a way that resonates with a customer. Able to effectively employ structured selling methods. General knowledge of the auto repair business. Able to communicate in a respectful, positive and constructive manner, even during times of challenge and frustration. Can work independently and in a self-motivated manner. Flexible and adaptable approach to work and can easily adjust to shifts in priorities as the needs of the business change.