What are the responsibilities and job description for the Client Relations Associate Entry Level position at OED?
We are looking for a Client Relations Associate to join our dynamic and growing team! In this role, you will be instrumental in delivering exceptional client satisfaction , managing inquiries, and contributing to the success of our event marketing campaigns .
Key Responsibilities :
- Serve as the primary point of contact for clients, providing prompt and professional responses to inquiries regarding events, promotions, and products.
- Deliver clear, engaging, and informative updates on upcoming marketing campaigns to enhance client engagement.
- Address client concerns regarding event participation, services, or products, ensuring a seamless experience and long-term client retention .
- Maintain accurate and organized client records to support service enhancements and optimize customer satisfaction strategies.
- Collaborate with marketing and event teams to ensure consistent and high-quality client support across all touchpoints.
- Adhere to company communication standards , ensuring professionalism, clarity, and alignment with brand objectives.
Qualifications amp; Skills :
Why Join Us?
