What are the responsibilities and job description for the Host position at Oenotri?
Job Summary
We are seeking a friendly and organized Host/Host to join our team. The ideal candidate will be the first point of contact for our guests, providing exceptional customer service and ensuring a welcoming atmosphere. This role requires excellent communication skills and the ability to manage guest relations effectively while maintaining a smooth flow of operations.
Responsibilities
- Greet guests warmly upon arrival and escort them to their tables.
- Manage reservations and maintain an organized seating chart.
- Answer phone calls with professionalism, providing information about the restaurant and taking reservations.
- Assist in managing the waitlist during busy periods, ensuring guests are informed of wait times.
- Collaborate with servers and kitchen staff to ensure timely service and guest satisfaction.
- Address guest inquiries and concerns promptly, striving to enhance their dining experience.
- Maintain cleanliness and organization of the host/host station.
Skills
- Strong customer service skills with a focus on guest relations.
- Excellent phone etiquette, capable of handling reservations and inquiries efficiently.
- Experience in food service is preferred but not required.
- Familiarity with Aloha POS or similar point-of-sale systems is a plus.
- Ability to communicate effectively with both guests and team members.
- A positive attitude and willingness to help others in a fast-paced environment.
- Previous experience in a hotel or restaurant setting is advantageous but not mandatory.
Join our team as a Host/Host where your contributions will help create memorable experiences for our guests!
Job Type: Part-time
Pay: From $16.50 per hour
Expected hours: 15 – 30 per week
Benefits:
- Employee discount
- Flexible schedule
Shift:
- Evening shift
- Night shift
Work Location: In person
Salary : $17